Thomas Messenger

Adept at enhancing system reliability and performance. Spearheaded initiatives at John Hopkins Suburban Hospital that significantly improved technical support and user satisfaction. Project lead and implementation expert for the transition to voice recognition system for the radiologists at Suburban and 4 radiology outpatient centers. Project lead and implementation expert for Suburban radiology department transition from Meditech RIS to McKesson RIS. Worked as part of the Suburban team to implement Epic. Leveraging skills in application support and problem-solving, resulting in streamlined processes and effective incident management. A collaborative approach and analytical thinking fostered cross-functional team success and innovative solutions. Through the 15 years in Suburban Radiology I have grown the position and job responsibilities. Managing all billing related tasks and corrections for the department. Collaborate directly with the Epic support analysts to maintain efficient and safe processes for the department. Working directly with Johns Hopkins compliance and CDM group to maintain an accurate charge master. Create data reports in Epic to provide data reporting to department director and NCR chief radiologist. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enjoys developing good working relationships with the diverse radiology team. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time manager position that offers professional challenges utilizing interpersonal skills, excellent time management and organizational skills and problem-solving skills. Looking forward to the opportunity to serve and develop the Suburban radiology department in this new position.

• CompTIA Security+
• Sigma 6