Thomas Meyers

Oversaw and led operations of seasonal seafood restaurant featuring 3 bars on Chautauqua Lake and a seafood market attached to a full-service restaurant in Buffalo NY.

• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Ensured compliance with health codes, safety regulations, and other applicable laws.
• Planned and executed special events hosted at the restaurant, such as wine tastings and live music performances.
• Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant.
• Negotiated contracts with vendors for food, equipment and supplies.
• Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
• Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
• Developed successful marketing plans to increase sales and profits while managing costs.
• Analyzed financial reports to identify areas of improvement or cost savings opportunities.
• Optimized profits by controlling food, beverage and labor costs.

Directed operations for 17 McDonald's restaurants, managing over 1,000 employees.

Recognized personnel's critical role in achieving operational excellence.

• Led Buffalo NY co-op as president for 10 years, enhancing community leadership among operators.
• Chaired Pittsburgh Region Operator leadership, driving first-place sales growth during my tenure despite declining population.
• Served on East Division Leadership Committee as combined beverage operating lead.
• Achieved numerous awards, including coveted Ronald McDonald Award after first eligibility year.
• Consistently rated as expandable in every operator performance reviews.

Acquired comprehensive knowledge of McDonald's operational systems and procedures.
Progressed through various roles to understand all business facets.
Mastered key functions of McDonald's to enhance overall effectiveness.