Thomas Michaels
Tonawanda,NY
Summary
Proven expertise in the behavioral health field, conducting therapy, case management and audit compliance. Empathetic social worker proficient in working collaboratively within a clinical setting, applying various therapeutic treatment modalities to promote positive mental health growth and outcomes for needed individuals.
Overview
21
21
years of professional experience
Work History
Medical Management Auditor
Fidelis Care
Getzville, NY
04.2017 - Current
- Conducts various audit type within the behavioral health department.
- Ensures company, state and national guidelines are being followed for Medicaid and Dual membership members.
- work within an interdisciplinary team to develop workflows
- Provides training/on boarding training for new hires
- Presents data analysis to behavioral health leadership.
- works collaboratively with behavioral health leadership to implement corrective plans of actions based on audit findings.
Health and Recovery Care Manager (HARP)
Fidelis Care
Getzville, NY
08.2016 - 04.2017
- Provided telephonic case management for individuals with substance use and mental health needs.
- Presented case presentations to colleague and leadership.
- Worked collaboratively with external service providers to ensure linkage and care coordination.
- used motivational interviewing and solution focused approaches to meet member needs.
- Managed high volume caseload, while maintaining chart regulatory guidelines.
Senior Counselor
Horizon Health Services
Towanda, NY
05.2016 - 08.2016
- Provided individual counseling to individuals with substance and mental health diagnoses in outpatient setting.
- Conducted mental health and substance use groups in outpatient setting.
- Conducted intake, assessments and court reports.
Psychiatric Specialty Counselor I
University of Pittsburgh Medical Center
Pittsburgh , PA
10.2013 - 03.2016
- Conducted individual counseling for individuals with substance use and co-occurring disorders.
- Conducted various groups in outpatient setting.
- Presented case presentations.
- worked collaboratively within clinical team setting to present and provide feedback for case consultations.
Counselor III
Horizon Health Services
Sanborn, NY
09.2012 - 06.2013
- Worked in inpatient setting with individuals with substance use and co-occurring disorders.
- Conducted individual and family counseling.
- Conducted case management and discharge planning.
- Facilitated substance use and mental health groups.
Residential Manager
Lda Life And Learning Services, Rochester Ny
Rochester, NY
05.2005 - 10.2009
- Overseen 24 hour residential facility for individuals with developmental disabilities.
- Provided supervision and onboarding for residential staff.
- Conducted company trainings for all new hires.
- Ensured all facilities maintained state certification, by adhering to state and federal regulations
- Worked collaboratively with psychologist to implement behavior plans.
Youth and Family Developmental
Hillside Family of Agencies
Rochester, NY
10.2003 - 12.2006
- Provided safety and oversight in residential setting for adolescent youth.
- coordinated daily activities and served as lead staff, as needed.
- Participated in case consults and implementation of treatment goals.
Chemical Dependency Counselor
Park Ridge Hospital (Chemical Dependency Unit)
Rochester, NY
07.2003 - 12.2006
- · Conducted recovery groups on medically managed inpatient unit for individuals with substance use disorders.
- · Maintained structure and safety, while maintaining client's dignity and respect
- · Conducted initial safety checks of clients and conducted vital signs checks when clients were first admitted to the unit
Education
Master of Science - Social Work
University At Buffalo
Buffalo, NY09-2012
Bachelor of Science - Social Work
Buffalo State University
Buffalo, NY05-2003
Associate of Science - Human Services
Monroe Community College
Rochester, NY05-2001
New York State Licensed Social Worker
Pennsylvania Licensed Clinical Social Worker
Skills
- Advanced treatment planning
- Group and individual psychotherapy
- Advanced Care coordination
- Proficient use of microsoft/PDF/TEAMS applications
Timeline
Medical Management Auditor
Fidelis Care
04.2017 - Current
Health and Recovery Care Manager (HARP)
Fidelis Care
08.2016 - 04.2017
Senior Counselor
Horizon Health Services
05.2016 - 08.2016
Psychiatric Specialty Counselor I
University of Pittsburgh Medical Center
10.2013 - 03.2016
Counselor III
Horizon Health Services
09.2012 - 06.2013
Residential Manager
Lda Life And Learning Services, Rochester Ny
05.2005 - 10.2009
Youth and Family Developmental
Hillside Family of Agencies
10.2003 - 12.2006
Chemical Dependency Counselor
Park Ridge Hospital (Chemical Dependency Unit)
07.2003 - 12.2006
Master of Science - Social Work
University At Buffalo
Bachelor of Science - Social Work
Buffalo State University
Associate of Science - Human Services
Monroe Community College
New York State Licensed Social Worker
Pennsylvania Licensed Clinical Social Worker
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