Thomas Mickle II
Nyack,NY
Summary
Experienced technician and facilitator; adept in diverse fields, seeking to leverage my life experiences and expertise remotely, to provide professional, direct customer care that brings tangible benefits.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technician
Temco Logistics
02.2023 - 12.2023
- Delivery and installation of appliances such as: refrigerators, range ovens, washing machines, dryers, dish washers, ice make makers, microwaves, and range hoods.
Service Technician
KIA Motors
04.2022 - 12.2022
- Duties include: full service, break and caliper jobs, diagnostics, and pre delivery inspections.
Tire Technician
Mavis Discount Tire
01.2018 - 06.2021
- General service duties including: tire changes, wheel balances, oil changes, alignments, breaks, flat repair, and general diagnostics.
Carver Lead
Texas De Brazil
10.2016 - 01.2018
- Experienced and passionate gaucho with over 2 years of serving authentic Brazilian churrasco at Texas de Brazil
- Skilled in preparing and carving various cuts of meat, such as picanha, lamb chops, and filet mignon
- Knowledgeable in food safety, hygiene, and customer service
- Spoke to customers and staff, in Spanish, Portuguese, and English.
Line Cook/Server
THE GOLDEN NUGGET
11.2014 - 04.2016
- Main Kitchen duties: The main kitchen was an executive kitchen, that supplied food and meals for various restaurants in the casino
- My duties included but not limited to; prep, cooking, line, cooking, baking, food running, quantity & quality control
- (QQC) High Roller's Lounge duties: Various duties including, but not limited to; setting up dining area, replacing food in chafing dishes, greeting guests, serving, carving, and pizza making.
Facilitator
Rockland County Youth Bureau
02.2011 - 10.2014
- Facilitated classroom based learning, to a group of teens from 14-21
- Instilled the proper skill sets required by today's job market
- Facilitated curriculum, and wrote bi weekly assessments.
Education
Associate of Applied Science - Psychology
05.2020
MOS Certification - medical office support
01.2010
High school -
06.2007
Skills
- Communication
- Computer Literate
- Strong Work Ethic
- Medical Office Experience
- Bilingual
- Alignment
- Mechanic Experience
- Oil Change
- Suspension
- Customer service
- Attention to Detail
- User Training
- System Installation
- Customer rapport
- Component Replacement
- Residential construction
- Staff education and training
- Analytical/Scientific Software
- Diagnostics and troubleshooting
- Program Support
- Quality Control
- Hardware Installation
- Following safety practices
- Written/Verbal Communication
- System Troubleshooting
- Documentation And Reporting
- Worksite preparation
- Document Preparation
- Customer Service
- Schematic reading
- Equipment Repair
- Work Planning and Prioritization
- Minor Carpentry
- Computer-assisted diagnostics
- Equipment Maintenance
- Production Assistance
- Works Well Under Pressure
- Inventory Oversight
- Multitasking and Organization
- Performance Improvement
- System diagnostics
- Deadline-oriented
- Operations Monitoring
- Issue Resolution
- Customer Relations
- Mechanical Aptitude
- Extensive Organizational Skills
- Issue Analysis
- OSHA Compliance
- Information tracking
- Installation and Repair
- Cost Control
- Troubleshooting
- Estimating abilities
- Risk Mitigation
Certification
- Medical Office Support, 11/01/09, 07/01/10
- Driver's License, 05/01/21, 05/01/25
Personal Information
Willing To Relocate: Anywhere
Assessments
Customer focus & orientation, Proficient, 02/01/22, Responding to customer situations with sensitivity
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Technician - Temco Logistics
02.2023 - 12.2023
Service Technician - KIA Motors
04.2022 - 12.2022
Tire Technician - Mavis Discount Tire
01.2018 - 06.2021
Carver Lead - Texas De Brazil
10.2016 - 01.2018
Line Cook/Server - THE GOLDEN NUGGET
11.2014 - 04.2016
Facilitator - Rockland County Youth Bureau
02.2011 - 10.2014
Perdue University Global - Associate of Applied Science, Psychology
Dvjcc - MOS Certification, medical office support
Nyack High school - High school,
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