Thomas Mimlitz
St Louis,MO
Summary
Business Administration graduate with proven success in fast paced, high stress environments. Skilled in customer service with proficiency in customer retention and satisfaction. Highly motivated team player dedicated to supporting organizational and customer needs.
Overview
8
8
years of professional experience
Work History
Golf Shop Associate
Gateway National Golf Links
2023.05 - Current
- Gained experience in e-mail marketing through a database of more than 40,000 customers.
- Engaged in personal selling of merchandise, equipment, and season passes to customers.
- Assisted in overseeing outside service staff and ensured adherence to procedure and policy.
- Took 20-200 daily phone calls for tee-time bookings, tournament reservations, and general questions/comments.
- Assisted in the creation of several sales and promotions to increase golf course revenue.
Golf Shop Associate
Normandie Golf Club
2021.09 - 2023.03
- Greeted customers and provided excellent customer service by answering questions and providing information on products and services.
- Assisted the General Manager in daily administrative tasks such as scheduling, event planning, and inventory management.
- Assisted in the design and purchase of branded merchandise.
- Created marketing materials to highlight various promotions and tournaments.
- Assisted in the creation of a free youth golf development clinic for underprivileged students of Normandy Schools Collaborative.
- Attended several company-wide sales and strategy meetings.
Chef De Partie
Vicia Restaurant
2020.01 - 2021.06
- Prepared, cooked, and plated dishes to established standards.
- Managed and supervised various stagiaires and cooks, ensuring they followed recipes and techniques while adhering to health and safety regulations
- Monitored and managed station inventory levels, ensuring sufficient ingredients to meet demand.
- Maintained organization and cleanliness of my station at all times.
- Responded quickly to meet customer needs and resolve problems.
- Developed strong multitasking skills.
Valet Supervisor
Midwest Valet Parking
2018.05 - 2018.08
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
- Monitored field work to ensure proper performance and use of materials.
- Explained and demonstrated work tasks to new workers and assigned training tasks to experienced workers.
Engineering Intern
Navionics Research Inc
2016.05 - 2017.08
- Performed routine and emergency maintenance on SCADA systems for water districts throughout rural Missouri and Illinois.
- Constructed SCADA panels in accordance to contract specifications.
Education
Bachelor of Science - Business Administration
University of Missouri - St Louis
St Louis, MO12.2023
Completed Coursework Towards - Agricultural Economics
University of Arkansas, Fayetteville
Fayetteville, AR12.2019
High School Diploma -
Chaminade College Preparatory School
St Louis, MO05.2017
Skills
- Multitasking
- Time Management
- Analytical Thinking
- Attention to Detail
- Creativity
- E-mail Marketing
- Event Planning/Management
- Proficient Writer
- Customer Service
- Merchandising
- Microsoft Office
- Data Analysis
Timeline
Golf Shop Associate
Gateway National Golf Links
2023.05 - Current
Golf Shop Associate
Normandie Golf Club
2021.09 - 2023.03
Chef De Partie
Vicia Restaurant
2020.01 - 2021.06
Valet Supervisor
Midwest Valet Parking
2018.05 - 2018.08
Engineering Intern
Navionics Research Inc
2016.05 - 2017.08
Bachelor of Science - Business Administration
University of Missouri - St Louis
Completed Coursework Towards - Agricultural Economics
University of Arkansas, Fayetteville
High School Diploma -
Chaminade College Preparatory School
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