Thomas Mosiman
Goodyear,Arizona
Summary
Results-driven Regional Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and process optimization. Excel at communication, problem-solving, and adaptability, ensuring seamless operations across multiple locations. Committed to driving growth and operational excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Shaw Industries
Phoenix, AZ
05.2021 - Current
- Managed daily operations with an emphasis on KPIs.
- Oversee operations involving 18 team members, ensuring effective communication with Territory Managers.
- Focused on safety measures while spearheading creative solutions.
- Ensured compliance with all applicable laws and regulations regarding operational activities.
- Facilitated conferences for the improvement of operational methods within the region.
- Created performance reviews for staff members based on established criteria.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
Transportation Area Manager
Chewy.com
10.2020 - 05.2021
- Managed team comprising Transportation Coordinators and Yard Drivers.
- Tracked on-time arrival of carriers.
- Maintained weekly communication with carriers to identify delivery issues.
- Contributed to process development aimed at enhancing yard organization and safety.
- Conducted daily safety audits for associates working in the yard.
- Directed and coordinated daily operations of the transportation department, including scheduling, routing, loading and unloading, and safety compliance.
- Developed and maintained positive relationships with customers to ensure timely delivery of products.
- Monitored performance metrics such as on-time delivery, driver utilization, and fuel efficiency to identify areas for improvement.
Fleet and Safety Manager
Logistics Administrative Solutions
02.2020 - 10.2020
- Led Electronic Logging Device training sessions for third-party carriers.
- Gathered safety data for weekly presentations to carriers.
- Developed and implemented safety policies, procedures, and standards.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Evaluated workplace environment and equipment to identify potential hazards.
Operations Manager
Schneider National
Phoenix, AZ
09.2018 - 02.2020
- Managed day-to-day activities to achieve key metrics.
- Cut fleet accident rate by 10% annually.
- Drove a 6% increase in annual earnings.
- Handled profit and loss duties, including billing, collections, and reporting.
- Reduced accidents per million miles from drivers' operations by implementing a dedicated communication program.
- Enhanced punctuality, achieving a 96.5% on-time performance rate.
- Developed driver geographic pairing system, achieving $14K monthly cost reduction.
- Increased profit margins by optimizing driving routes.
- Coached an employee who progressed to Operations Manager role.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Driver Business Leader/Account Service Manager
Schneider National
Phoenix, AZ
06.2015 - 08.2018
- Managed daily operations of two distinct departments: transportation (Schneider) and warehouse (Watkins & Shepard), overseeing pick-and-pack and furniture assembly.
- Post-merger, facilitated integration of Watkins employees through retraining in best practices and equipment upgrades.
- Met cost, productivity, accuracy, and timeliness targets.
- Increased safety, advancing to #3 within Schneider from #19, constantly giving fresh messages to drivers and associates.
- Achieved a 98% on-time shipment rate, surpassing the 96% benchmark.
- Reduced defect rate significantly to 1.5%.
- Created high-performing teams by fostering healthy competition.
- Developed and implemented strategies to improve driver retention, satisfaction, and performance.
- Analyzed data to identify trends in driver behavior and developed plans to address them.
- Conducted regular meetings with drivers to discuss routes, safety protocols, regulations, and customer service expectations.
Intermodal Driver
JB Hunt
Phoenix, AZ
09.2014 - 06.2015
Warehouse Manager
Strategic Outsourcing Solutions
Phoenix, AZ
04.2014 - 08.2014
Driver/Spotter
Shaw Industries Group Inc.
Phoenix, AZ
08.2011 - 04.2014
Education
Bachelors Degree - Business Management – Specialization in Strategic Communication
Colorado State University
08.2014
Skills
- Expense Tracking
- Operational Efficiency
- Federal Regulations
- Outstanding communication skills
- Sales Support
- Knowledge of performance tracking
- Customer and vendor relations
- Safety protocol
- Key Performance Indicators
- Transportation Management
- Staffing oversight
- Delivery fleet management
- Asset Management
- Maintenance Scheduling
Certification
- Class A CDL
Timeline
Regional Operations Manager
Shaw Industries
05.2021 - Current
Transportation Area Manager
Chewy.com
10.2020 - 05.2021
Fleet and Safety Manager
Logistics Administrative Solutions
02.2020 - 10.2020
Operations Manager
Schneider National
09.2018 - 02.2020
Driver Business Leader/Account Service Manager
Schneider National
06.2015 - 08.2018
Intermodal Driver
JB Hunt
09.2014 - 06.2015
Warehouse Manager
Strategic Outsourcing Solutions
04.2014 - 08.2014
Driver/Spotter
Shaw Industries Group Inc.
08.2011 - 04.2014
- Class A CDL
Bachelors Degree - Business Management – Specialization in Strategic Communication
Colorado State University
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