Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Thomas Mozny

Thomas Mozny

IL - Lindenhurst

Summary

Dynamic Chief Operations Officer with a proven track record at EUCHNER USA, driving a 30% workforce increase through strategic recruitment and operational excellence. Expert in cost reduction and talent management, fostering a culture of continuous improvement while enhancing stakeholder relationships and optimizing service standards for superior customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Chief Operations Officer

EUCHNER USA
03.2023 - 12.2024
  • Implemented new structures for the HR department by introducing a new Payroll system as well as spearheading the recruitment process, interviewing more than 200 candidates which resulted in a 30% increase in company workforce.
  • Led a team of 35+ employees. fostering a culture of continuous improvement and teamwork.
  • Together with the CEO developed and implemented new business strategies to achieve short and long-term sales objectives and targets.
  • Established strong partnerships with external stakeholders to enhance corporate reputation.
  • Led cross-functional teams to execute high-impact projects on time and within budget constraints.
  • Optimized customer experience with improved service standards, streamlined complaint resolution procedures, and enhanced internal communication systems for better response times.

Senior Operations Manager

Dimerco Express
05.2021 - 02.2023
  • Oversaw workforce management planning, volume predictions and sales planning.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
  • Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
  • Oversaw staff and sub-contractor performance review assessments.
  • Drove revenue growth by identifying new market opportunities and developing targeted sales strategies.

Senior Operations Project Manager

Ruprecht Foods
11.2019 - 04.2021
  • Coordinated logistics for large-scale operations projects, ensuring timely procurement of resources and smooth transitions between phases.
  • Developed detailed project plans, setting clear objectives and milestones for successful execution.
  • Enhanced communication between departments to facilitate seamless project handovers and minimize delays.
  • Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
  • Organized regular stakeholder meetings to provide status updates and solicit feedback on ongoing projects actively managed by the team.
  • Monitored project progress closely, adjusting strategies as needed to ensure all objectives were met within deadlines.

Senior Operations Manager

GW Global Express
05.2008 - 10.2019
  • Optimized supply chain operations, establishing strategic partnerships with key suppliers for cost savings and improved lead times.
  • Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
  • Improved inventory management system to minimize waste and ensure optimal stock levels at all times.
  • Provided day-to-day leadership in support of the organization's strategic plan, mission, core values and objectives
  • Engaged, built and maintained relationships with external partners, carriers and freight forwarders to carry out the mission of GW Global.
  • Facilitated culture of continuous improvement, encouraging feedback and innovative ideas from all levels of organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

MBA - Business Management

Lake Forest Graduate School of Management
Lake Forest, IL

Bachelors - Business Administration And Management

University of Cape Town, South Africa
Cape Town, South Africa

PMI Certificate - Project Management

Project Management Institute
Chicago, IL

Skills

  • Leadership in organization
  • Operational excellence
  • Cost reduction strategies
  • Operations management
  • General management and administration
  • Organizational development
  • Logistics management
  • Budgeting and finance
  • Management
  • Talent management
  • Business administration
  • Planning and coordination

Accomplishments

  • Employee of the year - 2014 and 2015 for outstanding achievements (GW Global Express)

Certification

  • Certified Project Manager, PMI Institute - 2014

Languages

German
Native or Bilingual
Dutch
Professional Working

Timeline

Chief Operations Officer

EUCHNER USA
03.2023 - 12.2024

Senior Operations Manager

Dimerco Express
05.2021 - 02.2023

Senior Operations Project Manager

Ruprecht Foods
11.2019 - 04.2021

Senior Operations Manager

GW Global Express
05.2008 - 10.2019

MBA - Business Management

Lake Forest Graduate School of Management

Bachelors - Business Administration And Management

University of Cape Town, South Africa

PMI Certificate - Project Management

Project Management Institute

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Thomas Mozny