Thomas Munton
Charleston,SC
Summary
Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Missy's Kitchen
St. Marys, GA
09.2012 - 07.2019
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of position.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Manage 12-15 employees by supervising daily tasks.
- Consulted with customers to assess needs.
Department Manager
Home Depot
Brunswick, GA
06.2005 - 02.2013
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Assist customers with their projects .
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Managed overstocking, restocking and inventory control procedures during night shift.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Store Manager
TC Pawn
Brunswick/St. Marys, GA
06.1999 - 02.2009
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Oversaw, trained and encouraged 6 associates, promoting culture of efficiency and performance.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Boosted sales by 50% by effectively cultivating customer rapport and delivering superior customer service.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Pawn Master.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
- Generated repeat business by delivering exceptional customer service and positive engagement.
Chief Operations Officer
Special Operations Security Force
Groton, CT
08.2004 - 02.2005
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Monitored internal controls to ensure protection of client facilities and assets.
- Made decisions with broad and positive impact on security management operations.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Security Officer
Securiguard Incorporated
Kingsbay, Ga
02.1998 - 08.2004
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Permitted entry with escort for approved persons into secure locations.
- Patrolled and monitored property area by company vehicle and boat.
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Checked identification of all persons entering and exiting facility.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Train all new Security Officers and DOD Officers.
Education
High School Diploma -
Montville High School
Oakdale, CT06.1986
Skills
- Repair
- Staff Management
- Scheduling
- Public Health and Safety
- Sales negotiation
- Relationship Management
- Staffing
- Conflict resolution
- Coaching and mentoring
- Relationship Building
- Inventory Management
- Employee reviews
- Effective leader
- Staff training/development
- Delegation
Timeline
Owner/Operator
Missy's Kitchen
09.2012 - 07.2019
Department Manager
Home Depot
06.2005 - 02.2013
Chief Operations Officer
Special Operations Security Force
08.2004 - 02.2005
Store Manager
TC Pawn
06.1999 - 02.2009
Security Officer
Securiguard Incorporated
02.1998 - 08.2004
High School Diploma -
Montville High School
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