Thomas Murray
NYC,NY
Summary
Competent Accounts Receivable Specialist bringing 15 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
11
11
years of professional experience
Work History
Account Receivable Associate
Douglas Elliman Property Management
04.2019 - 12.2023
- Managed AR procedures on a portfolio of co-op and condo buildings, which also included move in and move out postings and refunds, ledger adjustments and aging reports.
- Handled high volume of inbound and outbound call's and e/mail requests from residents and management.
- Reconciled monthly property operating accounts to ensure accurate reporting to senior management, adjusted account payment schedules per the account executive.
- Reviewed aging reports and updated all invoices with late fees and other adjusted monthly fees [laundry, dinning and other requests] per account executive.
- Processed monthly invoices and mailed or sent an upload to 3rd party billing associate.
AR Fiscal Associate
LWC Management Corp
02.2018 - 03.2019
- Responsible for account receivable processing for ten buildings in NYC area.
- Set up and managed tenants security deposit accounts, updating new lease information as well as lease renewals
- Responded to all tenant request's - billing, ledger & statement questions or connecting to correct department for repairs and other areas not overseen by AR department
- Processed Nycha and Sec 8 accounts per monthly statement received and updated both account ledgers.
- Processed all monthly mailed payments and used on-line scanning system for checks mailed to office, updated all ledgers with [nsf and refunds] and all (repair, legal charges eviction and other charges}
Finance Associate
Breaking Ground
12.2015 - 11.2017
- Assisted with the AR management of multiple buildings including payments, leases and renewals.
- Maintained property files and appropriate records of company owned and operated buildings, coordinating the database and financial reporting for the business unit.
- Perform database entries and preparation of scheduled reports for senior management
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Accounts Receivable Associate
Robert Half Finance & Accounting
08.2015 - 10.2015
- Completed A/R procedures for eleven properties in the tri-state area, including New Orleans region, maintained daily contact with property managers and staff regularly
- Aided in reducing delinquent electric and water invoices that were past due beyond 6 months, implemented, managed, and updated all policies and procedures related to billing cycles
- Prepared and reviewed AMEX reimbursements using Excel spreadsheets, serviced, and updated Residential Rent Share Contracts, HAP, NYCHA, both in NY and LA
- Managed and responded to correspondence and inquiries from customers and vendors.
Accounts Receivable Associate
Robert Half Finance & Accounting
12.2014 - 01.2015
- Managed and responded to correspondence and inquiries from customers and vendors.
- Monitored accounts to verify compliance with payment terms and schedules.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Accounts Receivable Associate
Compass Rock Real Estate
08.2012 - 11.2014
- Applied payments received for residential and commercial properties (checks, money orders and bank payments)
- Resolved invoice disputes professionally and efficiently by working closely with both internal departments and external clients.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Input financial data and produced reports using Yardi.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Daily contact with Accounts Payable department regarding clients and pending orders
- Oversaw a high volume of phone calls both inbound and outbound with customers
- Assigned all nonpayment accounts for onsite inspections
- Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their needs.
Education
High School -
John F Kennedy High School
Bronx, NY01.1985
Skills
- Yardi Voyager
- Yardi 7s
- Cash application
- Customer service support
- Investigative research
- Excel
- Outlook
Timeline
Account Receivable Associate
Douglas Elliman Property Management
04.2019 - 12.2023
AR Fiscal Associate
LWC Management Corp
02.2018 - 03.2019
Finance Associate
Breaking Ground
12.2015 - 11.2017
Accounts Receivable Associate
Robert Half Finance & Accounting
08.2015 - 10.2015
Accounts Receivable Associate
Robert Half Finance & Accounting
12.2014 - 01.2015
Accounts Receivable Associate
Compass Rock Real Estate
08.2012 - 11.2014
High School -
John F Kennedy High School
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