Hi, I’m
Thomas Naughton
Iowa City,IA
Summary
Been in the workforce since graduating high school. Have spent most of my career in the restaurant and service industry. Starting out as cook and working way up to manager and general manager. Feel I have a lot to give to any position I obtain. Many of the the skills I've learned in this industry I feel can cross over to many positions. Im a very hard worker and not afraid to be challenged. In my years in the workforce i have done a variety of things from janitorial, to property management in the upkeep and maintenance of the properties, to cooking and managing restaurants and bars and dealing with the general public. In which I have amassed quite a bit of knowledge and variety of skills mentioned here.
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
years of professional experience
1
Certification
Work History
University of Iowa Housing and DiningIowa City, US
Custodian/Maintenance
11.2018 - 11.2024
Job overview
- Work in Catlett Hall doing cleaning and maintenance of the facility
- Running cleaning equipment and doing any work orders that may be needed
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Adhering strictly to health and safety regulations while performing duties.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Notified managers of repair needs or additions to building operating systems.
- Kept business entrances clean, tidy and professional in appearance.
- Notified building managers about needed repairs to maintain public safety.
MIDTOWN FAMILY RESTAURANTIowa City, US
Manager
01.2009 - 09.2018
Job overview
- Worked in all aspects of the restaurant
- Cooking, front of house, daily deposits, money handling, inventory, food ordering, over seeing day to day, working with employees, and customer service
- Some basic work with QuickBooks
- Ensured compliance with industry regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented quality control measures to uphold company standards.
- Monitored staff performance and addressed issues.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Pizza RanchIowa City, US
Manager
04.2006 - 05.2009
Job overview
- Opened this store in Iowa City
- Was general manager of this store in the Pizza Ranch franchise
- Over saw all duties
- From cash handling, deposits, inventory, ordering, over seeing of all employees, working with customers
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Ensured compliance with industry regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented quality control measures to uphold company standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
SluggersCoralville, US
Cook
02.2003 - 02.2006
Job overview
- Daily kitchen duties
- Food prep, inventory, cleaning, cooking food orders
- Left this job to open the Pizza Ranch which was being opened by the owners of Sluggers
Village InnIowa City, US
Manager
10.1991 - 12.2002
Job overview
- Started as cook
- Worked up to management position
- Was in charge of employees under me
- Over saw all daily operations
- Deposits, inventory, cleaning, money handling, cashier, ordering
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with industry regulations and company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Produced thorough, accurate and timely reports of project activities.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Implemented quality control measures to uphold company standards.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Iowa City High SchoolIowa City
High School Diploma
06-1990
Skills
- Human Resources
- Commercial Cleaning
- Custodial Experience
- Bartending
- Culinary Experience
- Meal Preparation
- Leadership
- QuickBooks
- Recruiting
- POS
- Inventory Control
- Merchandising
- Catering
- Management
- Kitchen Experience
- Pricing
- Restaurant Management
- Training & development
- Food Production
- Food Safety
- Food Handling
- Kitchen Management Experience
- Customer Service
- Profit & Loss
- Guest Services
- Food Preparation
- Cooking
- Supervising Experience
- Menu Planning
- Groundskeeping
- Problem-solving
- Equipment Repair
- Attention to detail
- Equipment operation
- Crew supervision
- Facilities repair
- Mechanical troubleshooting
- Work orders
- Building maintenance
- Facility opening and closing
- Equipment inspection
- Physical stamina
- Emergency response
- Room setup and breakdown
- Inventory management
- Equipment cleaning
- Reliability and punctuality
- Hazardous chemicals handling
- Preventive Maintenance
- Multitasking and organization
- Health and safety compliance
- Work order interpretation
- Janitorial procedures
- Work independently
- Policy and procedure enforcement
- Routine Inspections
- Damage reporting
- Supply management
- Verbal and written collaboration
- Chemical handling
- Snow removal
- Heavy lifting
- Event support
- Window cleaning
- Team collaboration
- Excellent communication skills
- Minor repairs
- Floor maintenance
- Sanitation techniques
- Restroom cleaning
- Plumbing repairs
- Trash removal
- Floor polishing
- Time management
- Floor scrubbers and polishers
- Furniture moving
- Customer service
- Custodial machine operation
- Work prioritization
- Responsible and dependable
- Waste disposal
- Client communication
- Employee training
- Customer service-focused
Certification
ServSafe, 10/01/11, 08/31/15
Additional Information
I have worked in the service industry most of my life. I have worked a great deal with the public. I have also worked in the maintenance and custodial fields with property management and hotel. I am quick to learn and not afraid of hard work or a challenge. I am at a point in my life I'd like to have something that can challenge me and I can contribute in a positive way and enjoy what I do without getting bogged down by the daily grind. I am a very transparent person and believe and feel I have good morals and ethics.
Affiliations
I like to think I keep an active lifestyle. My two dogs keep me on the go. I've played sports most my life and like to take on my own challenges mostly right now with the renovations on my home and yard.I like to keep an open mind and enjoy almost all genres of music having seen Nirvana live in Davenport, Iowa. KISS, Tom Petty, Drake White, Guns and Roses..I also really enjoy a good laugh and enjoy going to comedy shows. I have in the past volunteered at the Savation Army in helping with preparing and serving meals.
Accomplishments
- I have been servesafe certified in the past
- I was a awarded a Thank You award at the University . (Award given by nomination for going above and beyond).
References
References available upon request.
Timeline
Custodian/Maintenance
University of Iowa Housing and Dining
11.2018 - 11.2024
Manager
MIDTOWN FAMILY RESTAURANT
01.2009 - 09.2018
Manager
Pizza Ranch
04.2006 - 05.2009
Cook
Sluggers
02.2003 - 02.2006
Manager
Village Inn
10.1991 - 12.2002
Iowa City High School
High School Diploma
Similar Profiles
Emma AckmanEmma Ackman
Retail Operations Associate at University of Iowa Housing and DiningRetail Operations Associate at University of Iowa Housing and Dining
Isabella LarsenIsabella Larsen
Retail Associate at University of Iowa Housing and DiningRetail Associate at University of Iowa Housing and Dining
Christian IbarraChristian Ibarra
Dining Associate at University of Iowa Housing and DiningDining Associate at University of Iowa Housing and Dining
Presley KellPresley Kell
Sales Assistant at University of Iowa Housing and DiningSales Assistant at University of Iowa Housing and Dining
Taryn NealTaryn Neal
Shift Lead at Insomnia CookiesShift Lead at Insomnia Cookies