Thomas Nelson
Citrus Springs
Summary
Adept at enhancing system efficiencies and client satisfaction, my tenure at Ring Power showcased my prowess in audit reporting and customer service. Leveraging skills in electrical troubleshooting and team collaboration, I significantly contributed to reducing workplace accidents and streamlining audit processes, ensuring compliance and fostering trust with clients.
Offering solid foundation in technical support and problem-solving, eager to learn and develop in field environment. Brings understanding of essential troubleshooting principles and practical skills in equipment maintenance. Ready to use and develop technical aptitude and hands-on repair abilities in Compressed Air System Auditor role.
Developed strong technical skills and problem-solving abilities in field environment, now seeking to transition into new field. Demonstrated capacity for troubleshooting and maintaining equipment, ensuring optimal functionality. Seeking opportunities to leverage these transferable skills in dynamic and innovative setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Compressed Air Auditor
Ring Power
01.2023 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Communicated with audit staff to obtain necessary information for audits.
- Analyzed data and findings to prepare reports detailing system performance information.
- Collaborated closely with external auditors, providing requested documentation promptly to facilitate smooth audits.
- Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
Air Compressor Field Tech III
Ring Power
03.2022 - Current
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software analysis on devices used in the field to ensure optimal performance during ongoing projects.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
- Increased client satisfaction by providing timely updates and progress reports on project status.
- Performed detailed inspections of equipment installations, ensuring adherence to specifications and industry standards while ensuring maximum efficiency.
- Facilitated team training sessions, sharing expertise on new technology and best practices.
- Installed wiring, cabling and networking hardware on customer premises.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
Associate of Arts - Business
College of Central Florida
Ocala, FL03-2026
High School Diploma -
West Port High School
Ocala, FL04-2019
Skills
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
- Clear communication
- Audit planning
- Process evaluations
- Report creation
- System diagnostics
- Equipment installation
- Hardware upgrades
- Wireless networking
- Electrical safety
- Electrical troubleshooting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Certification
- Foundations of compressed air systems, CAGI, April 2024
- Sullair Sales Certification, Sullair, February 2024
Timeline
Compressed Air Auditor
Ring Power
01.2023 - Current
Air Compressor Field Tech III
Ring Power
03.2022 - Current
- Foundations of compressed air systems, CAGI, April 2024
- Sullair Sales Certification, Sullair, February 2024
Associate of Arts - Business
College of Central Florida
High School Diploma -
West Port High School
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