Experienced Parts Manager known for strong attention to detail and effective vendor coordination. Demonstrated ability to manage parts inventory accurately and assist technicians in selecting parts, ensuring timely repairs and customer satisfaction.
Overview
45
45
years of professional experience
Work History
Parts Manager
Caliber Collision
Wausau
01.2025 - Current
Coordinate with vendors to ensure timely delivery of automotive parts.
Assist technicians with parts selection and availability during repairs.
Use CCC1 for invoicing parts into the Repair Orders from Vendor's and Aftermarket suppliers.
Use Repair Link to Look up all makes of manufacturer's OEM parts and Order parts through Repair link.
Use OPS Trax for tracking parts and Invoices ordered by Our estimators submitted to Caliber's Centralized Parts personnel, keeping track of ETA's on parts Ordered and place update Part memo's in CCC1.
Return any parts that are damaged upon checking in parts or request repair time/Dollar amount from Vendors for a partial credit to assign Labor to the Technician for repairing the Used or damaged new part, following up on all credits generated and keep track of generated Credits and acknowledging the credits, scan all invoices into the R.O.'s and also the Credits.
Run a daily End of Day Business reports and compare to all the Hard Copies of Invoices matching all RO's to Invoice's that were entered into CCC1 and the Correct Dollar amounts all match up
Parts Manager
Gerber Collision and Glass
Wausau
10.2022 - 01.2025
Managed inventory for parts and materials needed in repair operations Checking in and billing and Tagging all parts.
Coordinated with vendors to ensure timely delivery of automotive parts.
Assisted technicians with parts selection and availability during repairs.
Also all duties and description listed in Caliber Collision Experience
Bus Operator/ Warehouse Parts Driver
Milwaukee County Transit System
Milwaukee
03.1993 - 06.2022
Operated transit buses safely on designated routes.
Assisted passengers with boarding and alighting procedures.
Ensured compliance with traffic regulations and safety protocols.
Conducted pre-trip and post-trip inspections for vehicle safety.
Communicated effectively with dispatch regarding route changes.
Managed passenger inquiries and addressed concerns professionally.
Maintained accurate records of trips and incidents as required.
Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
Provided safe and reliable transportation for passengers to their destinations.
Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
Adhered to set schedules while operating buses safely along assigned routes.
Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
Assisted disabled passengers with boarding and exiting the bus at designated stops.
Observed local laws and regulations governing public transportation operations throughout shifts.
Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
Received and submitted passenger fares.
Stayed up to date with local roads, traffic patterns and speed limits.
Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
Kept bus orderly with strong control over passenger behaviors.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Obeyed DOT rules and regulations and local laws to maximize safety.
Regulated heating, lighting and ventilating systems for passenger comfort.
Announced stops clearly to help passengers disembark at correct locations.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Delivered automotive parts to various locations efficiently and promptly.
Maintained accurate inventory records of parts in transit and on-site.
Communicated effectively with warehouse staff to coordinate deliveries and pickups.
Assisted in loading and unloading parts from delivery trucks as needed.
Reported vehicle maintenance issues to ensure safe operation of delivery vehicles.
Delivered parts to customers in a timely manner.
Pulled and staged parts for customer deliveries.
Assisted with loading and unloading of parts onto delivery truck By use of Fork lift and also Big Joe Walk behind Fork Lift
Conducted regular maintenance on the delivery vehicle such as checking oil levels, tire pressure and fuel levels.
Operated forklift safely to move pallets around the warehouse.
Loaded merchandise into vehicles for delivery or pickup.
Followed established routes for deliveries and pickups.
Completed paperwork accurately including shipping forms, manifests, bills of lading.
Monitored stock levels in the warehouse and alerted supervisor when supplies were low.
Provided assistance with stocking shelves as needed in the warehouse.
Packaged and safely loaded parts and materials to prevent damage during transportation.
Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Parts Specialist
Uptown Motors
Wauwatosa
08.1987 - 06.1997
Assisted customers with product selection and order placement.
Maintained accurate records of inventory transactions and stock levels.
Provided technical support to customers regarding product specifications.
Collaborated with service technicians to fulfill repair part requests promptly.
Received customer orders and placed them into the system for processing.
Processed returns, exchanges, and refunds in a timely manner.
Identified potential problems with defective or damaged parts before they reached customers.
Organized and labeled parts to ensure easy identification and retrieval.
Created purchase orders for new parts when needed by vendors or suppliers.
Maintained parts system with current order and sales data.
Coordinated shipping arrangements for outbound orders as needed.
Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
Managed vendor relationships by ensuring that orders were filled accurately and on time.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
Performed regular audits of warehouse shelves to verify proper stocking levels.
Responded to inquiries from internal staff members about part specifications or availability.
Documented any discrepancies between actual inventory counts versus what was recorded in the system.
Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
Coordinated and executed daily parts deliveries to local businesses.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Collaborated with other members of sales team to reach targets.
From 3/1993 to 1997 this period was on a part-time basis as I could because I was also employed at Milwaukee County Transit System and Drove a Full time Split Shift and would work on my split or would pick up hours on the 2nd shift at Uptown motors
Parts Counter Person/Assistant manager
Ed Witt Venus Ford
Cudahy
03.1985 - 06.1987
Assisted customers in identifying and selecting automotive parts.
Managed inventory of automotive parts and supplies efficiently.
Provided expert knowledge on Ford parts and vehicle maintenance needs.
Collaborated with service department to fulfill repair part requests.
Utilized computer systems to process orders and track parts availability.
Trained new employees on parts counter procedures and customer service standards.
Resolved customer inquiries about parts compatibility and pricing effectively.
Maintained a clean and organized parts counter workspace for optimal efficiency.
Performed daily cycle counts on inventory items in order to maintain accurate stock levels.
Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Researched parts availability, pricing and delivery times.
Maintained cleanliness of the store front area.
Provided technical advice regarding parts and accessories.
Assisted customers with parts selection and ordering.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Placed inventory numbers on parts to properly identify items for counter associates.
Coordinated and executed daily parts deliveries to local businesses.
Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
Used Car Technician/Parts Counter Person
Cherek Lincoln Mercury
Milwaukee
04.1984 - 03.1985
Diagnosed mechanical issues on used vehicles for efficient repairs.
Conducted routine maintenance checks to ensure vehicle reliability.
Collaborated with sales team to prepare vehicles for display and sale.
Maintained a clean and organized work area for safety and efficiency.
Recommended parts replacements based on vehicle condition assessments.
Performed vehicle inspections and regular maintenance.
Adhered strictly to safety regulations while working in the garage area.
Repaired worn or damaged parts by replacing them with new components.
Checked the levels of all fluids and replaced filters when necessary.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Conducted test drives before and after repair services.
Repaired, replaced and adjusted brakes.
Removed old oil, replaced filters, and added correct amounts of fluids.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Completed standard inspections to assess wear and damage to vehicles.
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Estimated costs of vehicle repair.
Transitioned into the Parts Department Upon Request by the Service director as they fired the Parts Manager and needed someone to be in the Parts Department
Used Car Detailing
Heiser Ford
Milwaukee
06.1981 - 1982
Washed and portered Used cars after they were taken in trade interior and Exterior Part time employment after School and during Summer time when off of school