Thomas Omann
Mequon,WI
Summary
Hardworking employee, enthusiastic about learning the beer industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Relief Beer Sales Representative
Beer Capitol Distributing
09.2023 - Current
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Effectively managed time and resources to maximize efficiency while covering a large territory.
- Increased sales revenue by building and maintaining strong relationships with customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly tagging items and organized backstock.
Merchandiser
Beer Capitol
01.2023 - 09.2023
- Inspected merchandise for quality and arranged proper display location on floor.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Delivery Helper
Beer Capitol
05.2018 - 12.2022
- Ensured accurate deliveries by double-checking invoices and addresses before departure.
- Completed accurate delivery paperwork, streamlining administrative processes for the team.
- Assisted customers in resolving any discrepancies between orders placed and items received upon delivery.
- Demonstrated excellent time management skills, prioritizing urgent deliveries without sacrificing quality of service.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
Busser & Kitchen Worker
Mequon Pizza Company
09.2014 - Current
- Trained new staff in bussing and cleaning procedures.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Boys JV2 Volleyball Head Coach
Homestead High School
08.2023 - Current
- Had the opportunity to be the assistant varsity coach as well.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
Customer Service, Stocker and Grader
Barthel Fruit Farm
06.2015 - 10.2017
- Greeted customers and directed to allocated picking areas.
- Maintained effective team member communication through our radios.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Stocked designated apples on shelves, coolers and displays.
Education
University of Milwaukee West Bend Campus
West Bend, WI05-2019
High School Diploma -
Homestead High School
Mequon, WI06-2018
St. John’s Lutheran School
Glendale, WI06-2014
Skills
- Customer service
- Account management
- Customer relationship building
- Interpersonal communication skills
- Attention to detail
- Product knowledge
Accomplishments
- Employee of the month January 2020 in delivey
Hobbies and Interests
- Volleyball
- Music
- Expanding Knowledge of Craft Beer
- Traveling
Awards: Highest Honors at State Solo & Emsemble
Sang base and baritone for my high school's choir.
My junior year I decided to get voice lessons from our pianist. She also taught many of my other classmates.
She asked if I was interested in Solo & Ensemble, I reluctantly said yes because I was very nervous to sing in front of judges.
I sang the song "Deep River" a spiritual by Harry Thacker Burleigh
This solo qualified me for state.
I preformed the same song and won highest honors at state.
Timeline
Relief Beer Sales Representative
Beer Capitol Distributing
09.2023 - Current
Boys JV2 Volleyball Head Coach
Homestead High School
08.2023 - Current
Merchandiser
Beer Capitol
01.2023 - 09.2023
Delivery Helper
Beer Capitol
05.2018 - 12.2022
Customer Service, Stocker and Grader
Barthel Fruit Farm
06.2015 - 10.2017
Busser & Kitchen Worker
Mequon Pizza Company
09.2014 - Current
University of Milwaukee West Bend Campus
High School Diploma -
Homestead High School
St. John’s Lutheran School
Similar Profiles
Joshua BunyerJoshua Bunyer
Special Events Coordinator at Beer Capitol DistributingSpecial Events Coordinator at Beer Capitol Distributing
Chance AlgerChance Alger
Warehouse Clerk at Capitol DistributingWarehouse Clerk at Capitol Distributing
Donald McDanielDonald McDaniel
Division Manager at Capitol Wright DistributingDivision Manager at Capitol Wright Distributing