Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Thomas O'Reskie

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing a professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

5
5
years of professional experience

Work History

Account Manager

CH Robinson
01.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Utilizing multimodal experiences to create door to door solutions
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews in order to drive continuous improvement initiatives through process optimization, technology integration, and performance benchmarking to enhance service quality, streamline operations, and achieve operational excellence
  • Proactively identifying potential logistical challenges and resolving issues promptly to minimize disruptions in supply chain operations and maintain high service levels, demonstrating strong problem-solving and decision-making skills

Account Coordinator

CH Robinson
01.2019 - 01.2021
  • Daily interaction with internal and external contacts to move dry freight and fresh produce for a big box retailer
  • Building trusted relationships with internal carrier representatives to ensure fast and accurate customer updates on their freight
  • Establishing long term trusted relationships with external customer
  • Collaborating in team setting to create efficiencies
  • Utilize my skillset to effectively manage operations for day to day produce business.

Education

B.A.- Marketing -

University of North Dakota
01.2018

Skills

  • Basic skills in Microsoft Word, Excel, and PowerPoint
  • Ability to work under pressure
  • Analyzing data
  • Client Relationship Management
  • Sales Development
  • Lead Prospecting
  • Account Development
  • Customer Training
  • Team Training
  • Report Writing
  • Data Analytics

Accomplishments

Business Management: Growing a portfolio by 42% YOY resulting in a well over $1.5 million AGP book of business.

References

  • Kyle Graves, Professional (Manager), (218) 213-6025
  • Joe Berg, Personal, (952) 388-3576
  • Matthew Ferrari, Manager, (816) 392-5687

Timeline

Account Manager

CH Robinson
01.2021 - Current

Account Coordinator

CH Robinson
01.2019 - 01.2021

B.A.- Marketing -

University of North Dakota

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Thomas O'Reskie