THOMAS OVERTON
Franklin,Tennessee
Summary
Recent business management graduate seeking to leverage strong organizational and leadership skills. Dedicated to driving operational excellence, fostering team collaboration, and delivering exceptional customer service in a dynamic retail environment.
Overview
8
8
years of professional experience
Work History
Grocery Team Member
Whole Foods Market
08.2024 - Current
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Unload delivery trucks and efficiently down-stack pallets to ensure smooth replenishment of dairy products.
- Monitor product quality, expiration dates, and ensure compliance with food safety guidelines.
- Work collaboratively with team members to maintain a clean, organized, and well-stocked department.
Shift Lead/Counter Sales
Kilwins
09.2019 - 07.2020
- Managed store opening and closing procedures, ensuring team members adhered to company standards
- Provided excellent customer service and brand knowledge to our customers by answering questions and offering sales suggestions
- Operated sales transactions (Point of Sale register) in an accurate manner
Grocery Clerk
Publix
03.2017 - 06.2018
- Provided exceptional customer service by greeting customers and answering their questions in a positive and effective manner
- Managed store organization and efficiently restocked shelves to meet customer demands
- Maintained store cleanliness and adhered to safety guidelines to create a safe shopping environment
Education
Bachelor’s of Business Management -
University of Tennessee at Chattanooga
Chattanooga, TN08.2024
Skills
- Proficient in Microsoft Office Suite
- Effective communication skills
- Strong customer service skills
- Positive attitude
- Detail-oriented
- Organized
- Accuracy
- Efficiency
Timeline
Grocery Team Member
Whole Foods Market
08.2024 - Current
Shift Lead/Counter Sales
Kilwins
09.2019 - 07.2020
Grocery Clerk
Publix
03.2017 - 06.2018
Bachelor’s of Business Management -
University of Tennessee at Chattanooga
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