Thomas Owens
Ventura,CA
Overview
19
19
years of professional experience
Work History
Owner Sole Proprietor
Summer Breeze Heating and Air
Ventura, California
08.2012 - 08.2025
- Managed daily operations of heating and air conditioning services.
- Supervised a team of technicians to ensure quality service delivery.
- Developed and implemented maintenance schedules for HVAC systems.
- Established customer service protocols to enhance client satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
HVAC Installer
AllAire
Ventura
11.2006 - 01.2012
- Conducted routine maintenance and troubleshooting on existing HVAC units.
- Collaborated with team members to address customer needs and service requests.
- Maintained service records and documentation for accurate tracking.
- Assisted in training new staff on operational procedures and safety protocols.
- Implemented preventive maintenance schedules to enhance equipment longevity.
- Answered incoming calls promptly and professionally.
- Maintained customer records and updated them as necessary.
- Processed payments for products and services rendered.
- Cleaned parking areas, restrooms or equipment and removed trash.
- Extended customer subscriptions, offering discounts, and promotions to ensure high customer retention rates.
- Responded to questions about local area and company services.
- Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
- Tested and charged batteries to maintain optimal performance.
- Adjusted brakes, replaced spark plugs or changed engine oil or filters.
Education
Adolfo Camarillo High School
CamarulloSome College (No Degree) -
Shasta College
Redding, CASome College (No Degree) -
Saddleback College
Mission Viejo, CASome College (No Degree) -
Irvine Valley College
Irvine, CASkills
Maintaining Heating and Air Conditioning equipment Installing most types of Heating Air Conditioning equipment Managing time and personnel effectively Handling billing customers and invoicing that come with doing the projects
Timeline
Owner Sole Proprietor
Summer Breeze Heating and Air
08.2012 - 08.2025
HVAC Installer
AllAire
11.2006 - 01.2012
Adolfo Camarillo High School
Some College (No Degree) -
Shasta College
Some College (No Degree) -
Saddleback College
Some College (No Degree) -
Irvine Valley College