Thomas Paige
Detroit
Summary
Dynamic Security Officer with a proven track record at Sterling Security, excelling in emergency response and incident reporting. Recognized for superior customer service and effective surveillance, significantly reducing unauthorized access incidents. Adept at maintaining safety protocols while fostering a welcoming environment, ensuring both security and satisfaction for all facility visitors.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
18
18
years of professional experience
Work History
Security Officer
Sterling Security
07.2023 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Package Handler
Wolverine Packing
09.2020 - 03.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Contributed to environmental goals by efficiently sorting recyclable packaging materials from waste.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Assisted in inventory management, conducting regular counts to verify stock levels and report discrepancies.
- Boosted processing speed for outbound shipments, meticulously planning parcel arrangement in delivery vehicles.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
- Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.
Maintenance Technician
Baymont By Wyndham
02.2014 - 03.2018
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for room and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
Construction Worker
Labor Finders
03.2016 - 01.2018
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Oversaw daily site operations, ensuring all tasks were completed according to plan.
- Led safety workshops for crew, fostering culture of safety and reducing incidents on site.
- Utilized advanced tools and machinery to expedite construction processes, meeting tight deadlines.
- Negotiated with suppliers to secure materials at competitive prices, impacting bottom line positively.
- Increased client retention by maintaining open and effective communication throughout project phases.
- Spearheaded community construction projects, enhancing local infrastructure and resident satisfaction.
- Improved project delivery timelines by efficiently coordinating tasks among crew members.
- Assisted in design of cost-efficient, sustainable building solutions, meeting clients' environmental goals.
- Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
- Implemented safety protocols, significantly reducing workplace accidents.
- Conducted safety audits to ensure compliance with federal and state regulations, reducing workplace accidents.
- Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
- Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.
- Streamlined procurement process for materials, expediting project start times.
- Enhanced team efficiency by streamlining on-site communication protocols.
- Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
- Enhanced client trust and project transparency by providing regular progress reports.
- Managed inventory of construction materials, minimizing waste and reducing costs.
- Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
- Implemented innovative construction techniques, enhancing overall project quality.
- Facilitated training sessions for new hires, improving team skill levels and performance.
- Provided labor support to carpenters, masons and other skilled trades.
- Worked on sites, installing roofs and other exterior components.
Funeral Director's Assistant
Bob Neal and Sons Funeral Home
04.2015 - 03.2017
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Provided administrative support to funeral home staff.
- Processed death certificate and other required paperwork.
- Transported deceased to funeral home.
- Managed funeral home finances and performed general bookkeeping duties.
- Embalmed, dressed and cosmeticized deceased persons.
- Supported funeral director with all facets of funeral service coordination.
- Greeted funeral guests and coordinated seating.
- Drafted and published [Number] obituaries per week on behalf of families served.
- Secured and filed burial permits and made funeral arrangements.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Communicated with insurance companies to secure death benefits for payment of services.
Truck Washer
Blue Beacon
03.2008 - 03.2010
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
- Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
- Reduced vehicle downtime by efficiently coordinating wash schedules with drivers and fleet managers.
- Assisted in training new employees on company policies, procedures, and best practices for truck washing operations.
- Improved overall fleet appearance by removing dirt, grime, and debris from trucks on a regular basis.
- Ensured compliance with local environmental regulations regarding wastewater disposal from truck washing activities.
- Conducted routine inspections of cleaning equipment, ensuring proper maintenance for peak performance.
- Enhanced truck cleanliness by implementing thorough washing and detailing procedures.
- Collaborated with team members to ensure timely completion of tasks and optimal workflow.
- Upheld high standards in cleanliness and appearance of the workspace, contributing to a positive customer experience.
General Labor Construction Worker
Labor Finders
01.2006 - 03.2008
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Assisted in ensuring accurate measurements and proper material usage for optimal resource management on projects.
- Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
- Played a key role in the completion of numerous successful construction projects by effectively working with team members, supervisors, and clients alike.
- Demonstrated versatility in performing various construction tasks, effectively adapting to changing project requirements and timelines.
- Ensured timely delivery of materials to job sites, avoiding delays and promoting efficient operations throughout the construction process.
- Reduced workplace injuries with strict adherence to safety protocols and ongoing safety training for all team members.
- Exceeded quality standards by executing high-quality workmanship while adhering to industry best practices.
- Contributed to successful project outcomes by skillfully operating various tools and heavy machinery.
- Enhanced project completion rates by consistently meeting deadlines and staying organized throughout the project lifecycle.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
- Loaded and unloaded materials onto trucks and trailers.
- Managed safe and efficient use of tools and equipment on construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Inspected tools and equipment to maintain safety and efficiency.
- Followed instructions and safety protocols while operating machinery and equipment.
- Helped with erecting scaffolding and ladders.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Education
GED -
Job Corps
Ozark, AR06-2005
Skills
- Report writing
- Incident reporting
- Security guard
- General security
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Night and safe deposit procedures
- Emergency evacuation procedures
lawn care detiling cars ect
to make sure the job is porfomed right
Timeline
Security Officer
Sterling Security
07.2023 - 09.2023
Package Handler
Wolverine Packing
09.2020 - 03.2021
Construction Worker
Labor Finders
03.2016 - 01.2018
Funeral Director's Assistant
Bob Neal and Sons Funeral Home
04.2015 - 03.2017
Maintenance Technician
Baymont By Wyndham
02.2014 - 03.2018
Truck Washer
Blue Beacon
03.2008 - 03.2010
General Labor Construction Worker
Labor Finders
01.2006 - 03.2008
GED -
Job Corps
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