Summary
Accomplishments
Work History
Education
Certification
Skills
Technical Skills
Quote
Get To Know Me Personally
Interests
Websites
Work Preference
Work Availability
Receptionist
Thomas Palmer

Thomas Palmer

Cherry Hill,NJ

Summary

Strategic and results-driven HR and Talent Acquisition leader with a diverse background spanning the Marine Corps, retail, and corporate environments. Proficient in developing and implementing inclusive hiring strategies, optimizing talent acquisition processes, and fostering high-performing teams. Passionate about driving Diversity, Equity, and Inclusion (DE&I) initiatives to facilitate positive workplace transformation. Demonstrated ability to mentor, develop, and lead teams while consistently surpassing organizational goals.

Accomplishments

  • Managed a team of 13 Talent Consultants: Led and mentored a dynamic team of Talent Consultants, driving recruitment and talent acquisition success.
  • Co-lead for Professional Development: Spearheaded professional development initiatives within the Veterans Network group, planning and executing workshops to help veterans and students advance their careers.
  • Enhanced Employee Morale and Engagement: Assembled a team of 5 consultants, significantly improving eNPS scores from 25% to over 90% in employee morale, satisfaction, and engagement within one quarter.
  • DE&I Recruitment Pipelines: Developed and implemented pipelines for recruiters to attract diverse candidates, filling hard-to-fill roles and boosting retention rates.
  • Hired Diverse Interns and Co-ops: Successfully hired and placed over 250 students annually in internships and co-op positions, promoting diversity and inclusion.
  • Managed Fraud Analysis Team: Supervised a team of 23 Fraud Analysts, ensuring efficient and effective fraud prevention strategies.
  • Multi-Unit District Manager: Oversaw operations across 8 stores with over 45 employees, driving revenue growth and operational excellence.
  • Mentorship: Mentored 3 separate mentees through an Employee Resource Group (ERG) mentorship program, providing guidance and support for their professional development.

Work History

Supervisor, HR & Talent Acquisition Operations

Comcast Corporation
04.2024 - 01.2025
  • Designed and implemented HR policies to streamline talent acquisition processes and improve candidate experience
  • Partnered with internal talent teams and my team of 12 consultants that I led, to align hiring initiatives with business objectives
  • Chaired the Veterans Network Employee Resource Group, fostering career development opportunities for Comcast Veterans
  • Served as a Mentor in for the professional development programs, guiding employees toward career advancement

Talent, DE&I Sourcer, Co-op and Internships

Comcast Corporation
12.2021 - 04.2024
  • Managed the HQ Co-Op program, placing 250+ candidates annually into internship positions
  • Created pipelines and partnered with Military Affairs & DE&I teams to enhance Veteran transition programs and promote workforce inclusion with external partners as well, to build diverse talent pipelines
  • Spearheaded recruitment efforts at career events, engaging and coaching Veterans on employment pathways
  • Developed and led professional development workshops for Co-Op participants and interns

Supervisor of Account Managers

Comcast Corporation
01.2018 - 12.2021
  • Led recruitment efforts, securing top talent through a rigorous interviewing and selection process
  • Developed training programs for enhanced employee performance
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions
  • Created a dynamic learning and development environment, positioning the company as an employer of choice by promoting five Account Managers to new roles in other departments

Fraud Team Manager

Bank of America
10.2014 - 01.2018
  • Directed a high-performing fraud and risk team, consistently exceeding security and performance goals
  • Developed and led comprehensive fraud prevention training programs for new hires and experienced employees
  • Recognized as Top-Performing Team Manager (2017) for outstanding results in fraud protection and risk management
  • Mentored and supported new managers, fostering a culture of leadership development and continuous improvement

District Manager

Rent-A-Center / Aaron's Inc.
09.1999 - 09.2014
  • Oversaw daily operations across 8 locations, driving revenue growth and optimizing profitability
  • Spearheaded recruitment, hiring, and development programs that reduced attrition and improved employee engagement
  • Championed HR compliance, ensuring adherence to company policies and employment laws
  • Developed future leaders, successfully promoting multiple employees into managerial positions

M1A1 Abrams Tank Crewman (MOS 1812)

United States Marine Corps
09.1995 - 09.1999
  • Operated the M1A1 Abrams tank, ensuring optimal performance and mission readiness in diverse operational environments

Education

Bachelor of Science - Business Management

University of Phoenix
Phoenix, AZ
07.2025

Certification

  • Veterans At Work Certificate - 1/2025
  • Human Resource Management - 10/2024

Skills

  • Talent Acquisition & Recruitment Strategy
  • Employee Training & Development
  • Diversity, Equity & Inclusion (DE&I)
  • HR Policy Development & Compliance
  • Performance Management & Coaching
  • Workforce Planning & Retention
  • Veteran Career Transition Support
  • Business Partner Collaboration
  • Building Relationships
  • Interpersonal Skills

Technical Skills

  • HR and Applicant Tracking Systems (ATS) Systems: Workday, SAP SuccessFactors, Taleo, iCIMS
  • Data Analysis Tools: Microsoft Products
  • Communication and Engagement Tools: Viva Engage, Microsoft Teams, Zoom
  • Time and Attendance Tools: Kronos

Quote

Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan

Get To Know Me Personally

Military Beginnings Right out of high school, I proudly served as a Marine for 4 years. The discipline and camaraderie I experienced set the foundation for my approach to life and work.

Sports Enthusiast My love for sports went all the way up to me playing semi-pro baseball and football. I even had the joy of coaching Little League football for 6 years, with my son on the team. Now, I still light up the field playing and coaching in a softball league, while also playing for a co-ed team.

Family Man I am married to a beautiful Latina, and together we have two adorable kids, Ariella (2) and Dominic (3). My oldest son, Logan (16), from a previous relationship, completes our lovely family. We cherish every moment together.

Always Optimistic I'm always in a great mood, bringing positivity and laughter wherever I go. I love to laugh and make others laugh, ensuring that every room I enter is filled with joy and excitement.

Academic Achievements As a first-generation college graduate, I will be completing my final 4 classes, and in July 2025, I will be graduating with honors on the Dean’s List. Education is a cornerstone of my journey, and I'm proud to achieve this milestone.

Entertainment Lover My favorite movie is "The Hangover," and I'm a huge fan of all the "Power" series. I grew up on 90s hip-hop and R&B, which still fuels my workouts, road trips and market trips. Comedy is my go-to for entertainment, with Kevin Hart and Mike Epps being my top comedians.

Travel and Food Enthusiast Steak and seafood are my absolute favorite foods, especially when paired with a good drink. I'm also an avid cruiser, enjoying twice-yearly trips in May (our anniversary) and November (celebrating my wife’s birthday, Veterans Day, and the Marine Corps birthday).

Fun Fact My mom and dad just celebrated their 53rd wedding anniversary! My dad is not only my best friend but was also my best man at my wedding. He served two tours in Vietnam as a Marine, and his dedication continues to inspire me every day which is why he is my real life hero!

Interests

Weightlifting

Football

Baseball

Making people smile, laugh and be happy

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureWork-life balance401k matchPersonal development programsTeam Building / Company RetreatsPaid time off

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Thomas Palmer