Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Peters

Richmond,VA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Supervisor

CVS Pharmacy
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Helped store management meet standards of service and quality in daily operations.

Bartender

Bourbon Blue Restaurant
06.2016 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

EPA Certification - HVAC Installation And Repair

Fortis College - Richmond
Richmond, VA
10.2024

GED -

K-12
Philadelphia, PA
06.2021

Skills

  • Customer-Oriented
  • Schedule Management
  • Inventory Control
  • Staff Development
  • Safety Awareness

Certification

  • EPA Certification

Timeline

Shift Supervisor

CVS Pharmacy
08.2021 - Current

Bartender

Bourbon Blue Restaurant
06.2016 - 03.2020

EPA Certification - HVAC Installation And Repair

Fortis College - Richmond

GED -

K-12

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Thomas Peters