Thomas Petroccia
Inventory Control
Portsmouth,VA
Summary
Talented Inventory Associate proficient in maintaining optimal material levels. Successfully maintain organized and ready-to-use stock for all production needs. Proactive in analyzing changing conditions to stay on top of dynamic demands.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work History
Amazon Delivery Associate
Mobile Delivery LLC.
Chesapeake, VA
10.2023 - Current
- Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Store Manager
Strickland Brothers 10 Minute Oil Change
Chesapeake, VA
06.2023 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Suggested additional services to customers in order to meet upsell goals.
- Greeted customers and answered questions about oil changes and other services.
- Kept shop areas neat, clean, and free of safety hazards.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Body Shop Parts Manager
Hall Automotive
Virginia Beach, VA
07.2022 - 05.2023
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Trained team members in successful strategies to meet operational and sales targets.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Managed team of employees, overseeing hiring, training and professional growth of employees
Body Shop Parts Associate
Hall Body Shop
VA Beach, VA
09.2021 - 07.2022
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Ordered parts required for automotive collision repair.
- Maintained profit margins based on insurance thresholds.
- Processed return orders, checking for discrepancies, and ensure credits are processed from suppliers.
- Moved parts to designated technicians for repair orders.
Porter/Detailer
First Team Toyota
Chesapeake, VA
08.2019 - 09.2021
- Responsible for shuttling cars between dealerships as well as pick up and drop off services for clients
- Fully detail cars providing a thorough interior and exterior clean
- Working to hit targets on or ahead of time independently as well as part of a team
Shift Leader
Sweet Frog
, VA
08.2018 - 10.2019
- Delegate and manage tasks to the team on duty
- Ensure all facilities and surfaces are clean and up to health code standards
- Demonstrate ability to multitask and contribute to a team effort in a fast-paced environment
- Balance tills and perform monetary transactions
- Utilize quick thinking skills to solve customer service issues
Education
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VA 08.2017 - Current
High School Diploma -
Portsmouth Christian Schools
Portsmouth, VA 08.2013 - 05.2017
Skills
Deadline Adherence
undefinedTimeline
Amazon Delivery Associate
Mobile Delivery LLC.
10.2023 - Current
Store Manager
Strickland Brothers 10 Minute Oil Change
06.2023 - 09.2023
Body Shop Parts Manager
Hall Automotive
07.2022 - 05.2023
Body Shop Parts Associate
Hall Body Shop
09.2021 - 07.2022
Porter/Detailer
First Team Toyota
08.2019 - 09.2021
Shift Leader
Sweet Frog
08.2018 - 10.2019
Bachelor of Science - Criminal Justice
Old Dominion University
08.2017 - Current
High School Diploma -
Portsmouth Christian Schools
08.2013 - 05.2017
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