Thomas Poe
Phoenix,AZ
Summary
Adaptable and detail-oriented with experience in managing customer transactions and training new team members. Known for exceptional customer communication and effective problem-solving skills, ready to drive improvements in service delivery.
Overview
9
9
years of professional experience
Work History
Quiktrip Clerk/ERP Consultant
QuikTrip
Phoenix, AZ
02.2017 - 02.2026
- Processed customer transactions accurately and efficiently using POS systems.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Provided excellent customer service, resolving inquiries and complaints effectively.
- Trained new team members on operational procedures and best practices.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained store cleanliness and organization to enhance customer experience.
Education
Associate of Science - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ01-2025
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Multitasking
- Time management
- Customer communication
- Problem-solving
- Flexible and adaptable
- Teamwork and collaboration
- Professional and mature
Timeline
Quiktrip Clerk/ERP Consultant
QuikTrip
02.2017 - 02.2026
Associate of Science - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College