Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Thomas Polacek

Palm Coast,FL

Summary

Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location, and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering several years of related experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Freight/Receiving & Online Fulfillment Associate

Home Depot
Palm Coast, Florida
03.2022 - Current

Ensure store is consistently stocked and prepared for daily business in Freight/Receiving department. I load and unload trucks, move material from the receiving area throughout the store, operate forklifts, and perform critical functions for maintaining proper on-hands and pricing for our customers. Frequent direct customer interaction necessitates exceptional customer service abilities. Prior to this position, I was the Online Fulfillment Associate. As an OFA, my duties included gathering the products a customer, as well as Commercial business, has ordered, packaging the order appropriately, and shipping or providing the order to the customer at the time of pickup.

Customer Service Associate

Kohls Department Store
Palm Coast, Florida
06.2021 - 01.2022

The Kohl's retail sales associate job description entails greeting and offering customers the needed assistance and ensuring that company standards are maintained in all merchandise replenishment, presentation, and sizing, as well as in signage and display.

Be highly knowledgeable about the company's products and excel in superior communication and customer service skills, combined with excellent selling techniques.

Observe and quickly responded to customer activities in-store for timely assistance with purchases. As well as meet or exceed all sales goals.

Back of House Team Member

Chic-Fil-A
Palm Coast, Florida
09.2020 - 01.2021

Maintained communication between front-of-house staff members and back-of-house team members throughout service periods. Stocked kitchen with necessary supplies, such as food items and cleaning products.

Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.

Adhered strictly to hygiene protocols when handling food items or preparing meals. Organized storage space for food items to ensure efficient retrieval during busy times.

Inspected kitchen equipment regularly for functionality and cleanliness.

Education

High School Diploma -

Matanzas High School
Palm Coast, FL
05-2021

Skills

  • Shipment Preparation
  • Warehouse Safety
  • Inventory Auditing
  • Stock Rotation
  • Fulfillment Processing
  • Product Packaging
  • Equipment Operation
  • Material Handling
  • Invoice Verification
  • Order Processing
  • Loading and unloading
  • Customer Service
  • Inventory Maintenance
  • Order Picking
  • Punctual and Reliable
  • Detail Oriented
  • Friendly and Courteous
  • Order Accuracy

Accomplishments

  • Associate of the Month for three consecutive quarters

Certification

  • Certified Fork Lift Operator
  • Electric Pallet Jack

Timeline

Freight/Receiving & Online Fulfillment Associate

Home Depot
03.2022 - Current

Customer Service Associate

Kohls Department Store
06.2021 - 01.2022

Back of House Team Member

Chic-Fil-A
09.2020 - 01.2021

High School Diploma -

Matanzas High School
Thomas Polacek