Tom Price
Krum,TX
Summary
Dynamic automotive professional with ASE Master Certification and extensive experience at Chrysler Dodge Jeep Ram. Proven track record in technical troubleshooting and mentoring junior technicians, enhancing team performance. Recognized for implementing process improvements that increased customer satisfaction and reduced repair turnaround times. Skilled in diagnosing complex systems and fostering collaborative environments.
Overview
16
16
years of professional experience
Work History
Lead Technician
Carvana CDJR of Park Cities
09.2025 - 11.2025
- Diagnosed and resolved technical issues in an average of 7+ vehicles daily, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance checks and repairs on various vehicle systems, adhering to safety protocols.
- Assisted in training new technicians on equipment usage and repair processes, fostering a collaborative work environment.
- Utilized diagnostic tools to identify malfunctions, enhancing accuracy of repairs and reducing turnaround times.
- Documented repair procedures and service records accurately.
Shop Foreman
Park Cities CDJRF
07.2023 - 09.2025
- Supervised 24 technicians and assisted with hard to diagnose issues.
- Dispatched work to all Technicians to ensure cohesive workflow
- Trained and mentored junior mechanics, enhancing team skills and performance levels.
- Conducted regular inspections of vehicles, diagnosing issues accurately to ensure timely repairs.
- Implemented process improvements, reducing repair turnaround times and increasing customer satisfaction.
- Collaborated with service advisors to prioritize work orders based on urgency and complexity.
- Developed maintenance schedules for shop equipment, ensuring operational readiness and compliance standards.
Team Leader
Richardson Toyota
02.2023 - 07.2023
- Supervised 8 technicians daily operations, ensuring compliance with dealership standards and procedures.
- Trained and mentored new team members on sales techniques and customer service best practices.
- Diagnosed and repaired engine malfunctions using advanced diagnostic equipment.
- Conducted routine maintenance, including oil changes, brake replacements, and tire rotations.
- Maintained detailed records of repairs and services performed for compliance purposes.
- Utilized industry-standard tools and systems for effective vehicle diagnostics and repairs.
Service Technician
Toyota of Lewisville
10.2020 - 04.2023
- Diagnosed and repaired complex automotive systems, in an average of 40 repair orders weekly, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to identify faults, implementing effective solutions in a timely manner.
- Mentored junior technicians, sharing expertise in advanced repair techniques and safety protocols.
- Oversaw quality control checks on completed repairs, maintaining high service standards and consistency.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Shop Foreman
Blackdog Traders
04.2022 - 02.2023
- Oversaw daily shop operations, ensuring adherence to safety standards and quality control measures.
- Mentored and trained junior staff on equipment usage and maintenance protocols.
- Specialized in overhauling and modifying Toyota Land Cruisers
- Oversaw 9 technicians daily work and productivity
- Consulted customer work and provided estimates on repair orders.
- Ordered parts and maintained all shop equipment for proper use and safety
Automotive Master Technician
Camaelback Toyota
08.2009 - 10.2020
- Diagnosed and repaired complex automotive systems, with an average of 75 repair orders a month ensuring optimal vehicle performance.
- Mentored junior technicians, fostering skill development and knowledge
- Achieved Master Technician status through dedication to professional development and continuous learning.
Education
Associate of Applied Science - Chrysler Apprenticeship Program
Shoreline Community College
Seattle, WA02-1996
Skills
- ASE Master Certified
- Technical troubleshooting
- Dodge Diesel certified
- Hybrid certified
Timeline
Lead Technician
Carvana CDJR of Park Cities
09.2025 - 11.2025
Shop Foreman
Park Cities CDJRF
07.2023 - 09.2025
Team Leader
Richardson Toyota
02.2023 - 07.2023
Shop Foreman
Blackdog Traders
04.2022 - 02.2023
Service Technician
Toyota of Lewisville
10.2020 - 04.2023
Automotive Master Technician
Camaelback Toyota
08.2009 - 10.2020
Associate of Applied Science - Chrysler Apprenticeship Program
Shoreline Community College