Accomplished program manager with a strong background in training design, conflict mediation, and stakeholder engagement. Developed and delivered over 90 internal education classes and trained individuals across various sectors, driving organizational growth and fostering effective communication in high-stakes environments.
Overview
26
26
years of professional experience
Work History
Parent Coordinator/Seminar Presenter
Center for Navigating Family Change
06.2021 - Current
Co-presenter for 4 hour educational seminars for co-parents on how to effectively co-parent their children after divorce with reduced conflict
Instructed co-parents on professional communication strategies centered on children's needs, minimizing emotional conflicts
Facilitated meetings with court-ordered co-parents to address and mitigate conflict during and after divorce proceedings
Supplied co-parents with resources aimed at conflict reduction, fostering a predictable and consistent environment for their child
Manager, Global Learning and Organizational Development
Habitat for Humanity International
07.2007 - 01.2019
Led the development and implementation of the successful New Affiliate Leader Orientation (NALO). Have coordinated over 20 NALO sessions for over 600 new affiliate leaders in 9 plus years
Designed and developed engaging learning experiences for HFHI staff and affiliates based on adult learning principles, including facilitator guides
Coordinated the planning and delivery of internal continuing education classes for HFHI staff over the past 5 years; over 90 classes attended by over 1000 staff members. I personally presented or co-presented over 70 of these classes
Supervised VISTAs in development and implementation of New Affiliate Leader Mentoring program, coordinating 20 six-month mentoring sessions for over 150 new Executive Directors to foster leadership growth.
Coordinated HFHI staff presenters for multiple State Support Organization (SSO) conferences, enhancing knowledge sharing across affiliates.
Consulted with HFHI departments to provide teambuilding, facilitation, event planning, and learning design, aligning training initiatives with organizational goals.
Project managed the planning, design and coordination of the Exhibit Hall at the past seven Habitat Affiliate Conferences, 2007 – 2019. In this role, I worked closely with the Corporate Programs team in securing and supporting the corporate partners who sponsored the conference.
Founder and President
The Atlanta Center for Reconciliation Inc.
01.2004 - 01.2010
Founder and President of successful Alternative Dispute Resolution company
Personally mediated over 800 cases in past 10 years
Mediated disputes under contract for EEOC in Birmingham and Atlanta regions, fostering resolution and compliance.
Trained line employees, supervisors, and executives in management skills for Coca Cola Enterprises’ Solutions Conflict Management System, enhancing conflict resolution capabilities.
Contract Trainer for Centre Federal Consulting for Air Force Contract, providing management skills training to supervisors and executives in the Air Force
Mediation Trainer for USAREUR, Ft. Hood, Kentucky State Dept. of Education, Georgia Merit System, Florida Dept. of Education
Developed and implemented a 28-hour Basic Mediation class, achieving approval for registration as a neutral in Georgia by the Office of Dispute Resolution.
Provided Basic and/or Advanced Mediation training to several military and government agencies domestically and internationally
Director of Training
The Justice Center of Atlanta, Inc.
01.2000 - 01.2003
Directed all aspects of training activities for the center, including logistics, preparations, delivery, and contracting for 35-50 classes per year.
Led training delivery for majority of classes, ensuring effective knowledge transfer and engagement
Developed curriculum for new training classes
Selected, coached and supervised training teams
Collaborated with Management Team, contributing to strategic decisions alongside two other Directors and the Executive Director
Met with Board of Directors to report on training activities and needs of agency
Marketed and delivered training classes to managers, supervisors and company executives
Mediated cases for USPS, U.S. Navy, CDC, and other federal agencies, facilitating resolution and stakeholder satisfaction
Mentored mediators for the U.S. Navy at Tier IV
Education
Doctor of Theology - Pastoral Counseling
Emory University
Atlanta, Georgia
Master of Divinity - Pastoral Care
Southern Baptist Theological Seminary
Louisville, Kentucky
Bachelor of Arts - History
The University of North Alabama
Florence, Alabama
Skills
Event planning
Seminar design
Program development
Training delivery
Group leadership
Team building
Leadership skills
Conflict resolution
Mediation skills
Consultation skills
Interpersonal skills
Timeline
Parent Coordinator/Seminar Presenter
Center for Navigating Family Change
06.2021 - Current
Manager, Global Learning and Organizational Development
Coordinator, Parent & Family Programs / Executive Assistant to the VP of Student Affairs at The College of New JerseyCoordinator, Parent & Family Programs / Executive Assistant to the VP of Student Affairs at The College of New Jersey