Thomas Provost Jr.

• Managed relationships with banks, auditors, and external financial consultants

• Coordinated internal audits to ensure compliance with financial policies

• Sold financial products to protect client investments

• Thrived in a fastpaced environment with strict regulatory requirements

• Managed relationships with banks, auditors, and external financial consultants.
• Coordinated internal audits, ensuring adherence to financial policies.

• In 2020 sold 316 (309 New) cars and was awarded Platinum Sales Society, Chicago Region's Top Truck Sales Associate, Top 50 Salespersons in Country, Salesperson of the Milwaukee Region, and was awarded the Toyota Challenge Coin (Awarded by Toyota for Customer Service Excellence)
• In 2019 sold 267 (253 New) cars and was awarded Gold Sales Society, Top 150 Salespersons in Country, and Salesperson of the Milwaukee Region
• In 2018 sold 162 (149 New) cars and was awarded Bronze Sales Society and Top 8% of Salespersons in Country
• Throughout my time at Wilde Toyota I have always been above the Customer Service Index standard set by Toyota (90 out of 100) as well as Wilde (95 out of 100)

• Analyze the documents provided by the financial advisors
• Ensure the financial analyst provided a plan that fit the client's needs and abilities
• Part of the department's lean management team

• Educate and learn from Metro Cigars LLC customers to provide best transaction
• Enter all new inventory and update changes in price of products
• Count cash register, clean store, and ensure shelves are stocked
• Build an environment wherein visitors feel “at home.”

• Schedule and coordinate special events with various product vendors
• Maintain business relationships with industry leaders, vendors, and local businesses
• Manage Uhles booth at world's largest industry show
• Educate and learn from Uhles customers to provide best transaction
• Ensure the Uhles Brand is reaching more people
• Enter all new inventory and update changes in price of products
• Count cash register, clean store, and ensure shelves are stocked

• Analyzed FHA mortgages to properly regain the principal balance and interest on defaulted loans
• Utilized various analytical software and spreadsheets to produce accurate claims to audit
• Worked as part of a team to analyze loans efficiently and timely using process improvement techniques
• Contacted various attorneys across the US to provide explanations on errors found within their files

• Review files for short sale eligibility
• Run set-up or removal systems for loans
• Cross train team members for differing investor guidelines (knowledgeable with GSE and Non-GSE investors)
• Determine initial HAFA eligibility
• Manage a pipeline of loans in the Equator system averaging 50 or more loans
• Review short sale documents (ex: HUD-1, listing agreement, purchase agreement, financial documents)
• Review Bankruptcy status and eligibility

• Direct customer contact via phone
• Gathered and reviewed all required retention documents (ex: tax returns, pay stubs, hardship letters, financial worksheets)
• During this time I was also the “go-to” team member for rules or reviewing/interpreting updated guidelines
• Managed a pipeline of loans in ERLMF system averaging 100+ loans

• Analyzed borrower's financial situation for the purpose of a loan modification
• Trained the Milwaukee site on the modification program
• Worked within three different computer systems in order to make a decision on a loan
• Communicated with co-workers for the purpose of supplying our customers with the best retention option
• Tested extremely well within the internal underwriting programs as well as a constant increase of knowledge

• Reviewed documents and followed through with customers regarding loan modification documents
• Reviewed loan reports that contained errors on loan modification documents
• Needed to review the documents and resend necessary documents to borrowers
• Ran numerous computer programs to set-up, remove, and approve loans/loan modifications