Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thomas Quach

Philadelphia,PA

Summary

Proven IT Solution Expert from Siemens Financial Services, adept in designing, testing and implementation of configuration management. Demonstrates exceptional problem-solving and teamwork, ensuring customer satisfaction and project success. Quickly adapts to new challenges, enhancing team capabilities and delivering innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Solution Expert CMS

Siemens Financial Services, Inc.
12.2020 - Current
  • Stabilization of US contract management rollout, error management for closing and nightly posting process
  • Setting up data completeness check for General Ledger
  • Implementation of short-term loan product in existing contract management system
  • Change design for nightly posting process
    System rollout to Mexico, implementation of Mexican guidelines and financial products in existing contract management system
  • Analysis, alignment with vendor and testing of digital document production
  • Analysis of business needs and configuration of Zendesk
  • Setting up connection to SherpaX

Associate Software Developer

Siemens Financial Services GmbH
12.2019 - 11.2020
  • Roll out of contract management system in Spain and France and replace legacy system
  • Providing test cases for testing automation
  • Support design analysis for nightly posting process

Junior P&I Consultant

Siemens Financial Services GmbH
07.2017 - 11.2019
  • Design and implement configuration changes for global contract management system
  • Defect management for contract management (Analysis and monitor vendor performance)
  • Configuration manager and tester for contract management system in US

Trainee

Siemens Financial Services GmbH
09.2014 - 07.2017
  • Testing and Service management
  • Learning of jobs in IT field
  • provided IT-support to coworkers, migrating and exchanging old laptops

Education

Bachelor of Science - IT-Management

Steinbeis Hochschule
Berlin
03.2018

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Dependable and Responsible
  • Customer Service

Certification

  • S4F10 Business Processes in Financial Accounting in SAP S/4HANA , SAP - Issued Feb 2022
  • Mendix Rapid Developer , Mendix - Issued Oct 2021
  • Oracle PL/SQL Developer Certified Associate , Oracle - Issued Mar 2018
  • Oracle Database SQL Certified Associate , Oracle - Issued Jan 2018
  • ITIL® Foundation Certificate in IT Service Management , EXIN - Issued Dec 2016
  • MCSA: Windows Server 2012, Microsoft - Issued Dec 2016
  • MCSA: Windows 10 , Microsoft - Issued Mar 2016
  • MS: Configuring Windows Devices , Microsoft - Issued Mar 2016
  • MCPS: Microsoft Certified Professional , Microsoft - Issued Apr 2015
  • MCSA: Windows 8 , Microsoft - Issued Apr 2015

Languages

English
Full Professional
German
Native or Bilingual
Vietnamese
Limited Working
Spanish
Elementary

Timeline

IT Solution Expert CMS

Siemens Financial Services, Inc.
12.2020 - Current

Associate Software Developer

Siemens Financial Services GmbH
12.2019 - 11.2020

Junior P&I Consultant

Siemens Financial Services GmbH
07.2017 - 11.2019

Trainee

Siemens Financial Services GmbH
09.2014 - 07.2017

Bachelor of Science - IT-Management

Steinbeis Hochschule

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Thomas Quach