Thomas Raad

Achievements:

• Helped turn around a loss-making operation to achieve profitability in 2023-2024 with our country manager.
• We reestablished and grew sustainable relationships with producers, shippers, and coops from multiple coffee origins and expanded commercial sales in the Middle East and North America.
• Developed and implemented a modern CRM/Operation optimization platform, improving efficiency, tracking sales, PnL and reducing quote time.
• Oversaw the development of risk management strategies hedge execution at the origin and destination for NA and the Middle East

Key Responsibilities:

• Sourced coffee from all significant coffee regions for North American and Middle Eastern markets.
• Conducted market analysis and shared insights with clients to inform trading decisions.
• Managed and expanded client relationships in the NA trading book.
• Oversaw supply chain management to minimize finance risk.
• Created and managed KPIs for NA and Middle East markets.
• Provide weekly updates to management about the current North American Market.

• Developed and implemented a cutting-edge technology platform to automate contract generation and export documentation, streamlining trade execution between suppliers, brokers, and importers.
  
• Successfully integrated third-party platforms, resulting in reduced trade execution time and significantly increased transparency.
• Built strong relationships with suppliers and importers, leveraging technology to enhance collaboration and efficiency.

Founded and grew a successful international coffee brokerage, establishing solid relationships with Middle Eastern markets at 24.

Achievements:

• Worked with 20+ coffee exporters and sold 700+ containers to 20 countries.
• Sourced products from 5 origins: Brazil, Vietnam, Colombia, Peru, and Nicaragua.
• Developed and managed supply chain operations, ensuring efficient execution.
• Expanded product offerings to include black pepper, rice, corn meal, popcorn, sesame seeds, and oregano leaves.
• Successfully entered new markets, increasing global reach and revenue.

• Export analyst following exporting procedures of contracts sold by the company and updating coffee prices to clients, grading coffee lots, and following up on logistics and export documents with customs agents and importers.