Thomas Rains

Responsible for implementing workflow procedures based on the direction of the General Manager.

Work out problems within the workplace.

Provide direction to staff.

Filling in for the SM in times of absence.

Support ongoing learning and development of team members.

Help create and foster a respectful and inclusive team environment.

Managed inventory control, cash control, and store opening and closing procedures.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Opening and closing store, amazing customer service, understanding of the product, and team building.

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Responsible for stocking, pulling and setting up the ad, providing great customer service, doing resets for isles, running the register, and teamwork.

Supervised day-to-day operations to meet performance, quality and service expectations.

Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Led daily store operations, ensuring consistent customer service, merchandising, and sales floor readiness.
• Managed staffing schedules, performance coaching, and training to maintain efficient team coverage.
• Oversaw inventory control, stock replenishment, and receiving processes to support product availability.
• Monitored cash handling, POS accuracy, and transaction compliance to protect store assets.

Assisted customers in Footwear department.

Provided excellent customer service through knowledge of store products and inventory.

Responsible for organizing incoming freight and assisting with department layout.

Performed inventory audits for correct pricing, adequate stock, and expired merchandise.

Learned a new point-of-sale system and volunteered to teach the system to co-workers.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Taught students with disabilities adaptive physical education.

Responsible for filling in for the adaptive physical education instructor in his absence.

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.