Thomas Ramsland
Jacksonville Beach
Summary
Skilled in data analysis, system monitoring, and troubleshooting within fast-paced IT environment, looking to transition into new field. Developed expertise in identifying patterns and generating actionable insights. Prepared to bring strategic perspective and analytical mindset to diverse range of roles.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Opentext Subject Matter Expert
CNA-Consulting
02.2022 - Current
- Delivered enterprise consulting and deployments for various DLA clients, designing and implementing scalable solutions across on-premises and Azure cloud environments to address operational and business objectives.
- Provided patching and upgrade services for multiple customers on a quarterly basis using OpenText System Center, including updates to Tomcat, Java, and other system components to ensure security and performance compliance.
- Engaged in collaborative team problem-solving to address complex technical challenges, streamline workflows, and deliver effective solutions aligned with organizational goals.
Consulting Engineer
Clearshark Services
06.2021 - 09.2024
- Designed and implemented Splunk solutions, including clustered search heads, deployment servers and indexers, ensuring alignment with customer requirements and adherence to Splunk best practices.
- Configured and deployed Splunk Universal and Heavy Forwarders, implemented syslog configurations for log ingestion from diverse sources, set up HTTP Event Collector (HEC) endpoints for real-time data collection, and ensured data normalization and Common Information Model (CIM) compliance for seamless integration and correlation.
- Built advanced dashboards, alerts, and reports tailored to client-specific operational and security monitoring requirements, enabling actionable insights and improved decision-making.
- Provided post-implementation administration and support, ensuring smooth operation, proactive monitoring, and timely resolution of issues to maintain system reliability.
- Developed optimized SPL queries and created knowledge objects, such as lookups, macros, and data models, to enhance search efficiency and support advanced analytics within Splunk environments.
- Deployed and configured Splunk applications and add-ons to extend functionality, integrate data sources, and meet specific operational and business requirements.
Principal System Administrator
Open Text Public Sector Solutions
06.2008 - 01.2021
- Performed Enterprise consulting and deployments to various clients of OTPSS both on premise as well as in AZURE and AWS primarily focused on Linux/Unix environments
- Provided internal system support for corporate development initiatives related to OpenText products, ensuring seamless integration, functionality, and performance alignment with business objectives.
Principal System Administrator
Amylin Pharmaceuticals
08.2006 - 06.2008
- Provided application support for OpenText Content Server and SharePoint, ensuring system stability, resolving issues, and optimizing performance to meet user and business needs.
- Upgraded and validated the OpenText Content Server environment from version 9.2.1 to 9.7.0, ensuring smooth transition, minimal downtime, and compliance with system requirements.
Principal Consultant
Nanavati Consulting, Inc.
06.2002 - 08.2006
- Provided system administrative consulting and services to the US Army, supporting the deployment, configuration, and maintenance of mission-critical systems to ensure operational efficiency and security.
- Provided system and architectural support, including overseeing multiple OpenText Content Server upgrades and deployments, ensuring optimal performance, scalability, and alignment with client requirements.
System Administrator
Sun Microsystems, Inc
01.2000 - 06.2002
- Provided comprehensive application support services across the entire company in a 100% UNIX environment, ensuring system reliability, troubleshooting issues, and optimizing performance for critical business applications.
eBusiness Strategist
Burntsand
01.1999 - 01.2000
- Provided OpenText application and development services to various clients, delivering tailored solutions, supporting system integrations, and ensuring optimal functionality for business-critical applications.
Education
Master of Science - Biology
Towson University
Baltimore, MD01-1997
Bachelor of Arts - Biology
Towson University
Baltimore, MD05-1990
Skills
- Splunk, Splunk UBA, Splunk Enterprise Security, SPL
- Content Sever (Livelink), Archive Server, Directory Server, System Center
- Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft Access
- Microsoft IIS, Apache, Tomcat
- Oracle, SQL Server, PostgreSQL
- Windows, Linux, Solaris
- Problem-solving
- Teamwork and collaboration
Certification
- Splunk Certified Consultant, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Core Certified Consultant, Splunk Enterprise Security Certified Admin, Splunk Core Certified Power User
- Cribl Certified User, Cribl Certicied Admin - Edge
- CompTIA CASP CE
- OpenText Administrator Certification v9.7, v10.0 & v10.5,16,16.2
- Content Server Business Consultant v10 & v10.5,16,16.2
- OpenText Archive Server (Center)10.5,16
- AIIM – ECMs, ECMp
- MCSE – Microsoft Certified System Engineer (1997)
- Splunk Certified Consultant, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Core Certified Consultant, Splunk Enterprise Security Certified Admin, Splunk Core Certified Power User
- Cribl Certified User, Cribl Certicied Admin - Edge
Key Clients
- FBI
- DLA
- Bank One
- Altria (Philip Morris)
- AT&T
- Sun Microsystems
- Federal Maritime Commission
- General Dynamics
- Lockheed Martin
- NASA
- US Army
- US Air force
- US Navy
- NSA
- USSOCOM
- DOE
- NATO
Timeline
Opentext Subject Matter Expert
CNA-Consulting
02.2022 - Current
Consulting Engineer
Clearshark Services
06.2021 - 09.2024
Principal System Administrator
Open Text Public Sector Solutions
06.2008 - 01.2021
Principal System Administrator
Amylin Pharmaceuticals
08.2006 - 06.2008
Principal Consultant
Nanavati Consulting, Inc.
06.2002 - 08.2006
System Administrator
Sun Microsystems, Inc
01.2000 - 06.2002
eBusiness Strategist
Burntsand
01.1999 - 01.2000
Master of Science - Biology
Towson University
Bachelor of Arts - Biology
Towson University
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