Thomas Ray
Athens,AL
Summary
As the owner of Ray Enterprise LLC., I leveraged my expertise in operations management and relationship building to drive financial growth and foster a culture of collaboration. My strategic planning and targeted marketing efforts resulted in increased customer satisfaction and repeat business, showcasing my ability to lead and innovate within the small business sector.
Overview
10
10
years of professional experience
Work History
Owner
Ray Enterprise LLC.
02.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Associate Business Management - Management Information Systems/business Statistics
Cleveland State Community College
Cleveland, OH05.1998
Skills
- Forklift certification
- Heavy machine operator
- Efficient in reading blueprint
- A valid driver's license
- Customer relations
- Small business operations
- Relationship building
- Project management
- Operations management
- Business management
Timeline
Owner
Ray Enterprise LLC.
02.2015 - Current
Associate Business Management - Management Information Systems/business Statistics
Cleveland State Community College
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