Thomas Ray IV
Birmingham,AL
Summary
Dynamic logistics professional with a proven track record at RayPress Corporation, excelling in problem-solving and logistics analysis. Enhanced shipment processes, achieving increased customer satisfaction and operational efficiency. Skilled in training teams and optimizing inventory management, demonstrating strong decision-making abilities to drive success in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Logistics Coordinator
RayPress Corporation
10.2015 - Current
- Coordinated shipment schedules to ensure timely delivery of goods.
- Assisted in maintaining accurate inventory records using logistics management software.
- Supported tracking and tracing of shipments to resolve any discrepancies promptly.
- Collaborated with suppliers to streamline supply chain processes and optimize efficiency.
- Prepared shipping documentation and invoices for outbound shipments.
- Researched transportation options to identify cost-effective solutions for logistics needs.
- Communicated with internal teams regarding order statuses and fulfillment issues.
- Participated in training sessions on safety protocols and best practices in logistics operations.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Improved order accuracy through meticulous data entry and verification processes.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Lead Estimator
RayPress Corporation
02.2014 - 10.2015
- Developed detailed bid proposals, integrating labor, materials, and overhead costs to maximize profitability.
- Collaborated with project managers and engineers to refine project plans and improve cost forecasting accuracy.
- Mentored junior estimators in best practices for cost analysis and estimation techniques to enhance team performance.
Label-Aire Service Technician
RayPress Corporation
04.2008 - 02.2014
- Diagnosed and resolved technical issues for various equipment types, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance and inspections on machinery to prevent breakdowns and extend equipment lifespan.
- Collaborated with team members to streamline service processes, enhancing operational efficiency and response times.
- Provided training and mentorship to junior technicians, fostering skill development and knowledge sharing within the team.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Attended Label-Aire Training School to learn more about label application procedures
Shift Manager
Arby's Restaurant
10.2007 - 06.2008
- Supervised team operations to ensure adherence to safety protocols and quality standards.
- Trained new staff on operational procedures and best practices for efficiency.
- Managed inventory levels, optimizing stock rotation and reducing waste.
- Resolved customer inquiries and complaints with a focus on service excellence.
Education
Vestavia Hills High School
Birmigham, ALSkills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
Eagle Scout
I acheived the rank of Eagle Scout in 2004. My Eagle Scout Project involved the relocation and installation of a Chimney Swift nest at Oak Mountain State Park.
Timeline
Logistics Coordinator
RayPress Corporation
10.2015 - Current
Lead Estimator
RayPress Corporation
02.2014 - 10.2015
Label-Aire Service Technician
RayPress Corporation
04.2008 - 02.2014
Shift Manager
Arby's Restaurant
10.2007 - 06.2008
Vestavia Hills High School
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