Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Reamer

Spokane Valley,WA

Summary

Productive Assistant General Manager with a history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing recommended standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Taco Bell
10.2013 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer satisfaction.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Managed budgeting, employee reviews, training, and schedules.
  • Directly oversaw implementation of new brand standards, product rollouts, including setting up advertisements, signage, and price changes.

Furnace Operator

Travis Pattern
06.2018 - 10.2018
  • Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
  • Documented daily activities efficiently and accurately with accurate company logs.
  • Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
  • Maintained safe operations of furnace melting alloy metals such as aluminum and copper.
  • Scheduled and performed informal inspections to identify safety and operational concerns.
  • Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
  • Used power tools to maintain and repair furnace and operating parts.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Went above and beyond to meet, then exceed, company standards.

Education

Certificate -

Northwest HVAC/R Training Center
Spokane, WA
06.2020

High School Diploma -

KCHS
Kenai, AK
05.2012

Skills

  • Corrective Actions
  • Issue and Conflict Resolution
  • Verbal and Written Communication
  • Labor and Food Cost Control
  • Schedule Oversight
  • Safety Awareness
  • Hiring and Training
  • Team Leadership
  • Performance Analysis
  • Production Efficiency
  • Managing Terminations
  • Supervising Employees

Certification


  • Serve Safe - Manager
  • Mech 1
  • Universal EPA
  • Electrician

Timeline

Furnace Operator

Travis Pattern
06.2018 - 10.2018

Assistant General Manager

Taco Bell
10.2013 - Current

Certificate -

Northwest HVAC/R Training Center

High School Diploma -

KCHS
Thomas Reamer