Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Highlights
ADDITIONAL INFORMATION
Languages
Timeline
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THOMAS REPPUHN

Austin,TX

Summary

Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.

Overview

15
15
years of professional experience

Work History

Sales Representative

Pepsi Beverages Group
04.2010 - Current
  • PSR Sales Rep for large format grocery chain accounts maintaining the needs of multi million dollar accounts.
  • Developing customer relations.
  • Identify customers' needs and provide information on appropriate products in effort to promote consistent growth in market share.
  • Manage a team of 15 - 20 associates that maintain the daily operations in the accounts as well as conducting daily meetings and performance reviews to help exceed customer care standards and needs.
  • Product demo for new innovative items.
  • Building displays to spec for different locations types to meet different needs.
  • Keeping a open line of communication for accounts to help with product issues or creative problem resolution.
  • Average 15-20% sales growth amongst accounts per quarter.

Warehouse Production Manager

Cuvee Coffee
08.2017 - 09.2019
  • Warehouse manager with experience in use of Key Performance Indicators (KPI) to raise work flow efficiencies and eliminate damages and product loss.
  • Coordinating supply orders, inventory management, employee training evaluating work flow and creating more efficient ways to work with higher accuracy.
  • Receiving manager responsible for inbound and outbound deliveries to our Business to Business channels ranging from local cafes to big box stores such as Walmart, HEB and whole foods.
  • Material handling, Inventory and Quality control of products bought, sold and held in the shipping warehouse utilizing the FIFO method in conjunction with a proprietary inventory software.
  • Interviewing, hiring training new employees to meet and exceed company standards and offer total customer service excellence.

Customer Service Manager

AutoNation Toyota
07.2016 - 08.2017
  • Building a customer base for Business to Customer, (B2C,) sales
  • Data entry and analysis of generated data to utilize KPI's find opportunity to guide and expand sales growth and customer base.
  • Scheduling via phone and computer systems, logistics with distributors as well as maintaining relationships with third party logistics to create a low stress experience for the clients.
  • High volume, fast paced team manager with experience in making efficiency goals to ensure seamless customer satisfaction.

Barista

Cuvee Coffee
01.2015 - 06.2016
  • Procure and maintain ServSafe certification follow food health and safety codes.
  • Managing shop procedures such as but not limited to, providing unparalleled customer service with coffee, beer and wine, B2B and B2C product sales and marketing.
  • Organization and planning of events to help exceed sales quotas while establishing and expanding our local presence and customer base.
  • Maintenance of equipment and shop upkeep as well as inventory maintenance, ordering and material replenishment.
  • Experienced in use of cash register and sales brake downs at the end of shifts.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Product demo for employees and customers alike.

Education

High school or equivalent - General Studies

Mackinaw Academy
Saginaw, MI
05.2004

Skills

  • Customer Service (10 years)
  • Shipping & Receiving (3 years)
  • Data Entry (10 years)
  • KPI tracking (10 years)
  • Production line management
  • Staff Management (10 years)
  • Performance evaluation
  • Team management
  • Strategic planning
  • Training coordination
  • Sales presentation
  • Vendor relationship management

Accomplishments

  • Grew the isotonic beverage sales 125% vs prior years volume and revenue 2022
  • Grew territory 20% vs prior years volume and revenue in 2024.
  • Ranked #1 in sale south 115% vs prior year for 2023.
  • Supervised team of 15-20 staff members.

Hobbies and Interests

I love spending time with my family, going to movies, concerts, art exhibits, watching hockey and traveling.

Highlights

  • Project/Team Manager
  • Quick thinking problem solving on moments notice
  • Self Starter, Organized
  • Goal oriented critical thinker
  • Proficient with computers and business related softwares and social media
  • KPI efficiency and goal oriented

ADDITIONAL INFORMATION

  • Received employee of the month and performance awards at Pepsi bottling group in warehouse and sales divisions for exceeding expectations in goals and quotas ranging over the entirety of my employment.
  • event coordinator and lead Volunteer for local Alamo Draft house arts and pop culture division MONDO. Conducted logistics and scheduling for the Adventures in Design podcast live as well as handling of and coordinating special guest itinerary and much more from 2015 to 2019.

Languages

English

Timeline

Warehouse Production Manager

Cuvee Coffee
08.2017 - 09.2019

Customer Service Manager

AutoNation Toyota
07.2016 - 08.2017

Barista

Cuvee Coffee
01.2015 - 06.2016

Sales Representative

Pepsi Beverages Group
04.2010 - Current

High school or equivalent - General Studies

Mackinaw Academy

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