Thomas Ridenour
Elkview,WV
Summary
Well established in fast-paced and challenging environments. Eager to learn, with aptitude for applying new knowledge with skill and efficiency. Familiar and skilled with physical labor and more personal contract work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Clerk
QuikTrip Charlotte
02.2022 - 05.2023
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Associate
Impeccable Closets
12.2021 - 05.2023
- Worked varied hours to meet seasonal and business needs.
- Managed customer relations through communication and helpful interactions.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Adhered to strict safety standards while utilizing power tools and equipment during installation processes.
- Ensured seamless communication between clients, designers, and other team members throughout the installation process.
- Coordinated with other installers to complete complex projects in a timely manner.
- Streamlined the installation process through effective organization of tools, supplies, and workspaces.
Education
High School Diploma - N/A
William Amos Hough High School
Cornelius, NC06.2022
Skills
- Database Entry
- Cash Handling
- Telephone Etiquette
- Customer Satisfaction
- Relationship Building
- Sales Expertise
- Customer Service
- Time Management
- Inventory Management
- Interpersonal Skills
- Attention to Detail
- Multitasking Abilities
References
References available upon request.
Timeline
Clerk
QuikTrip Charlotte
02.2022 - 05.2023
Associate
Impeccable Closets
12.2021 - 05.2023
High School Diploma - N/A
William Amos Hough High School
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