Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Thomas Rigney

Merchandiser
Frankton,IN

Summary

Energetic OTR Driver with experience in freight and light trucks. Committed to safety and adaptable to changing road conditions and weather. Looking for short-term positions driving long distances for small companies.

Service-oriented driver with Number years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver Product or Service on time.

Modern expert in trucking and delivery technologies with outstanding customer service and clean MVR. Bringing 20+ years of experience driving freight trucks and light trucks. Clean driving record and dedication to vehicle maintenance and punctuality.

Knowledgeable Route Driver with a clean driving record and 20+ years experience driving light trucks and OTR routes. Passionate, quick-learner with a desire to create efficient routes and follow safety regulations. possessing valid IN driver's license and clean driving record.

Clean-cut, certified driver with understanding of modern GPS and trucking technologies. Efficient, quiet and punctual with 20+ years driving and a clean MVR. Desiring a long-term,position.

Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents.

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.

Marketing-conscious individual offering background in sales andcustomer service for several well-known retailer companies. Engaging and pleasant Route Sales Representative to maintain existing business accounts while penetrating new target markets.

Determined and reliable leader bringing top-notch customer service skills. Proficient in selling Product or Service to type customers and adept at maintaining deep connections to drive growth. Offering 20+-year career in Industry, superior work ethic and courteous demeanor.

Experienced sales team member successful at managing profitable routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking a position. Offering excellent communication and good judgment.

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work History

Route Relief Representative

SRP Companies
, CO
01.2022 - Current
  • Logged mileage, stops, orders and carton counts for each route.
  • Delivered products on cross-country routes using freight trucks.
  • Explained Number Product or Service options by giving details about pricing and choices with customers.
  • Decreased customer dissatisfaction Number% by providing on-time or ahead of schedule delivery.
  • Maintained client relationships for Number years and cultivated Number of new, long-lasting relationships.
  • Received, counted and inspected inventory for delivery.
  • Reviewed and updated customer lists with Software and Software.
  • Processed payments, made change and provided receipts.
  • Planned daily rounds to determine most efficient way to distribute newspapers.
  • Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Drove more than Number miles per day to serve as many as Number customers per month across Location.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Stayed in open communication with existing customers to offer immediate access to new products.

Delivery Driver

Quickway Carriers
Shelbyville, IN
03.2019 - 02.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Adhered to safe lifting techniques to avoid injuries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Evaluated products for damage prior to drop-off and documented reasons for returns.
  • Fostered positive working relationships with regular customers.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Driver

Carter Express
Anderson, IN
07.2004 - 07.2019
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Obtained customer signatures to complete and process paperwork.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Checked in with dispatch service and updated with current location.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Delivered goods and products to customer on time and in excellent condition.
  • Informed management of daily activities by updating logs with mileage and delivery information.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Education

Diploma - NA

Havelock High School
Havelock, NC
01.1987 - 01.1991

Skills

Route logs

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Timeline

Route Relief Representative

SRP Companies
01.2022 - Current

Delivery Driver

Quickway Carriers
03.2019 - 02.2021

Driver

Carter Express
07.2004 - 07.2019

Diploma - NA

Havelock High School
01.1987 - 01.1991
Thomas RigneyMerchandiser