Thomas Rivas
San Antonio,TX
Summary
Experienced Field Supervisor with a strong background in repair, installation, and field operations. Advanced from hands-on contractor roles into management, bringing a balanced perspective on quality, customer satisfaction, and team performance. Dedicated to maintaining high standards while building positive relationships with builders, warranty managers, contractors, and homeowners.
Overview
11
11
years of professional experience
Work History
Field Supervisor
Finelines Flooring Inc
San Antonio, Tx
03.2023 - Current
- Conducted pre-construction and pre-installation home walkthroughs to identify project requirements. Monitored and inspected homes throughout the installation process to ensure quality standards were met.
- Performed final inspections and completed Quality Control Inspection (QCI) reports.
- Identified and coordinated tile repairs and punch-list items, driving project completion and enhancing client satisfaction.
- Collaborated with builders, warranty managers, and contractors to resolve quality and installation issues, ensuring adherence to project timelines.
- Coordinated occupied home repairs through effective scheduling with builders, warranty managers, and homeowners, fostering clear communication and maintaining high customer satisfaction.
Flooring Services
Contractor
San Antonio, Texas
12.2019 - 02.2023
- Completed tile repairs, punch-list items, kitchen backsplash installations, and occupied home repairs.
- Performed acid washing to clean and restore tile surfaces.
- Repaired and restored grout to maintain quality and appearance.
- Applied grout stain to improve consistency and finish in residential homes.
Contractor
Crt Flooring Concepts
San Antonio, Texas
11.2015 - 06.2019
- Performed tile repairs and completed punch-list items to meet quality standards.
- Repaired and stained grout to restore appearance and ensure a consistent finish.
- Completed occupied home repairs while providing excellent customer service.
- Performed acid washes to clean and enhance tile surfaces.
Education
High School Diploma -
John Marshall
San Antonio, TX06-2010
Some College (No Degree) - Culinary Arts
Art Institute of San Antonio
San Antonio, TXSkills
- Quality control
- Project coordination
- Installation supervision
- Construction inspection
- Tile repair
- Customer relationship management
- Schedule management
- Problem solving
- Effective communication
Timeline
Field Supervisor
Finelines Flooring Inc
03.2023 - Current
Flooring Services
Contractor
12.2019 - 02.2023
Contractor
Crt Flooring Concepts
11.2015 - 06.2019
High School Diploma -
John Marshall
Some College (No Degree) - Culinary Arts
Art Institute of San Antonio