Summary
Overview
Work History
Skills
Timeline
Generic

Thomas Robison

Contractor
Honey Brook,PA

Summary

Knowledgeable general contractor in construction protocols and standards. Offering more than 19 years of successfully landing projects that exceed client expectations and meet budgetary constraints.

Experienced in multiple trades, including electrical, plumbing and carpentry. Success with working amongst various personalities and meeting very tight deadlines on a variety of residential projects.

Competent in team, budget and schedule oversight.

Overview

19
19
years of professional experience

Work History

Customer Service Technician / Flooring Specialist

Bob Warner's Flooring
Downingtown, Pennsylvania
08.2011 - 12.2022
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Overseen new construction developments to ensure jobs were going smoothly and were as planned and on time.
  • Scheduled and organized repairs for builders and clients.
  • Repaired any and all errors that prior installers made to client's home.
  • Installed flooring of all types - hardwood, tile, vinyl and carpet.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Recommended products to customers, thoroughly explaining details.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Contractor

T & T Contracting
Philadelphia, Pennsylvania
02.2004 - 08.2011
  • Provided quality and custom carpentry, framing, flooring, cabinetry, drywall, tile, painting, basic residential plumbing and electric services to clients.
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Created reasonable and fair estimates in a timely matter.
  • Approved, delivered and oversaw all materials, labor, equipment and services for project at hand.
  • Scheduled, organized and planned potential jobs and clients.
  • Communicated with other professionals on the job site to ensure job was completed correctly.

Skills

    Attention to Detail

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Timeline

Customer Service Technician / Flooring Specialist

Bob Warner's Flooring
08.2011 - 12.2022

Contractor

T & T Contracting
02.2004 - 08.2011
Thomas RobisonContractor