Thomas Romano
Boulder,CO
Summary
Experienced professional in customer service and behavioral health, recognized for strong interpersonal communication, attention to detail, and a dedicated work ethic. Committed to delivering compassionate care and fostering positive outcomes in a number of professional settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Choice House
Louisville, CO
07.2024 - Current
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Ensured proper documentation of procedural tasks, such as client person/belonging searches, routine drug testing, and medication administration.
- Communicated with clinical and directorial staff on issues surrounding client wellness and progress
- Extensive trainings on topics such as de-escalation, mandated reporting, first aid, and more
Food Service Employee
Dough Dreamery
Parker, CO
05.2022 - 08.2022
- Prepared company products according to designated safety and health standards
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as cleaning tables and counters, and restocking items.
Closing Expert
Target
Parker, CO
05.2021 - 09.2021
- Completed tasks at the end of store hours to maintain a presentable and welcoming shopping environment for guests.
- Promptly handled inquiries from customers courteously while adhering to company policies and procedures.
- Assisted front-end staff members with tasks such as operating cash registers and processing returns as needed during peak hours or periods of high customer volume.
Education
Bachelor of Arts - Psychology
University of Colorado At Boulder
Boulder, CO05-2026
High School Diploma -
Denver School of The Arts
Denver, CO05-2022
Skills
- Crisis handling
- Conflict resolution
- Safety management
- Communication
- Attention to detail
- Problem solving
Certification
- CPR and First Aid Certification - NationalCPRFoundation - 08/2024
- Bloodborne Pathogens Certification - NationalCPRFoundation - 08/2024
- CAT (Certified Addiction Technician) - Supervision in Progress
Timeline
Behavioral Health Technician
Choice House
07.2024 - Current
Food Service Employee
Dough Dreamery
05.2022 - 08.2022
Closing Expert
Target
05.2021 - 09.2021
Bachelor of Arts - Psychology
University of Colorado At Boulder
High School Diploma -
Denver School of The Arts
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