Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Thomas Root

Summerfield,United States

Summary

An independent and self-motivated student with a track record of successful negotiation, sales, and marketing skills. Demonstrated ability to effectively communicate and persuade others, resulting in positive outcomes. Proven expertise in identifying and capitalizing on market opportunities, driving revenue growth. Results-oriented with a strong work ethic, seeking to leverage these skills and experiences to contribute to a dynamic organization\'s success.

Overview

7
7
years of professional experience

Work History

Lead Administrator

Criscone Brothers
07.2023 - 10.2024
  • Managed Thousands of calls Monthly
  • Maintained personnel records and updated internal databases to support document management.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.

Lead Allmoxy Technician

Wall Beds Plus
03.2023 - 06.2023
  • Led the development and optimization of an online cabinet customization platform using Allmoxy, enhancing user experience and streamlining order processing.
  • Designed and implemented workflows that allowed users to input room dimensions and dynamically adjust cabinet sizes to fit their specifications.
  • Collaborated with developers and designers to improve site functionality, ensuring accuracy in pricing, materials, and order fulfillment.
  • Provided technical support and training for team members, troubleshooting issues and optimizing processes for efficiency.
  • Worked closely with clients to gather feedback, refine system capabilities, and enhance the platform's user-friendly design.

Administrator

Wall Beds Plus
12.2022 - 06.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Created a new work book and Instructions for future highers
  • Generated reports detailing findings and recommendations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Sales Associate

SkyVape
05.2022 - 12.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Server

Bonefish Grill Restaurants
05.2022 - 12.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shift Manager

Tropical Smoothie
02.2022 - 08.2022
  • Improved cash tips by 20%
  • Responsible for Counting tills and the bank daily
  • Evaluating the cooperation of the team
  • Organizing positions for Maximum Productivity

Poker Dealer

Oxford Downs Poker Room
05.2019 - 05.2020
  • Company Overview: Card Room
  • Keeping a level head under severely stressful moments
  • Improving work atmosphere
  • Responsible for the enjoyment of the guests
  • Card Room

Host

Oxford Downs Poker Room
02.2018 - 05.2019
  • Company Overview: Card Room
  • Successfully provided organization for seating of events
  • Accustom to extreme cash handling
  • Promoted to Head host
  • Card Room

Education

Certificate - Business Management

Full Sail University
Winter Park, FL
07-2023

G.E.D Course - General Education Program

Marion Technical College
12.2017

Skills

  • Customer Service
  • Teamwork
  • Leadership
  • Empathy
  • Problem Solving
  • Detail-oriented
  • Cash Handling
  • People Orientated
  • Network administration
  • Employee relations
  • Document management
  • 55 Wpm typing speed
  • Recruitment

Hobbies and Interests

  • Computers
  • Chess
  • Music
  • Philosophy

Timeline

Lead Administrator

Criscone Brothers
07.2023 - 10.2024

Lead Allmoxy Technician

Wall Beds Plus
03.2023 - 06.2023

Administrator

Wall Beds Plus
12.2022 - 06.2023

Sales Associate

SkyVape
05.2022 - 12.2022

Server

Bonefish Grill Restaurants
05.2022 - 12.2022

Shift Manager

Tropical Smoothie
02.2022 - 08.2022

Poker Dealer

Oxford Downs Poker Room
05.2019 - 05.2020

Host

Oxford Downs Poker Room
02.2018 - 05.2019

Certificate - Business Management

Full Sail University

G.E.D Course - General Education Program

Marion Technical College

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Thomas Root