Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Ruane

Dunmore,PA

Summary

Proven leader in quality improvement and team collaboration, I significantly enhanced operational efficiency at Mactac through expert data analysis and the implementation of Lean Six Sigma methodologies. By fostering a culture of continuous improvement and focusing on customer satisfaction, I achieved notable quality advancements, demonstrating strong problem-solving skills and a results-driven approach. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.

Overview

37
37
years of professional experience

Work History

Quality Analyst - Materials

Mactac
08.2014 - Current
  • Analyzed quality and performance data to support operational decision-making.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
  • Administered [Number] internal quality audits and assessed results to inform corrective action measures.
  • Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
  • Participated in departmental meetings to establish short- and long-term strategy.
  • Led root cause analysis initiatives that resulted in significant reduction in recurring defects.
  • Developed a robust system for tracking non-conformance issues, facilitating timely resolution and minimizing overall impact on product quality.
  • Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.

Process Specialist

Mactac
01.2009 - 01.2014
  • Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
  • Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
  • Collaborated closely with cross-functional teams, ensuring seamless integration of processes across departments.
  • Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
  • Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
  • Provided technical support during process upgrades or equipment installations, ensuring minimal disruption to operations.
  • Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Conducted training and applied change management to achieve desired outcomes.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.

TWI Site Trainer

Mactac
01.2007 - 01.2009
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Developed effective training plans based on department needs and objectives.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Developed individualized training plans to achieve staff readiness.
  • Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
  • Monitored participant workflow and behaviors throughout training process.
  • Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
  • Improved employee performance by designing and implementing effective training programs.
  • Implemented diverse instructional methods, optimizing trainee engagement.
  • Educated clients on proper use of products and systems.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Introduced standardized training for cohesive learning environments.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.

Senior Supervisor

Mactac
11.2003 - 01.2009
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
  • Provided interpretation and guidance on procedural questions.
  • Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
  • Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability.
  • Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
  • Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
  • Conducted thorough quality assurance checks, maintaining high standards of output across all deliverables.
  • Championed process improvements in response to identified inefficiencies, resulting in enhanced organizational effectiveness.
  • Played a pivotal role in driving change management initiatives that resulted in seamless adoption of new policies or procedures.
  • Fostered a culture of continuous learning, offering ample opportunities for skill enhancement and professional growth to team members.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Supplier Quality Specialist

Mactac
01.1992 - 01.2003
  • Supported the development of new products by working closely with suppliers to ensure timely delivery of prototypes and production samples, facilitating a smooth transition into full-scale manufacturing.
  • Trained new employees on company-specific supplier quality requirements and procedures, supporting their successful integration into the team''s operations.
  • Minimized production downtime by proactively identifying potential risks in the supply chain and implementing mitigation strategies.
  • Collaborated with cross-functional teams for successful product launches, addressing any supplier-related concerns.
  • Optimized inventory management by working closely with suppliers to establish optimal order quantities and lead times, minimizing stockouts or excess inventory levels.
  • Championed a culture of accountability among suppliers by regularly reviewing compliance documentation and enforcing strict adherence to contractual obligations.
  • Streamlined communication between suppliers and internal teams, resulting in timely resolution of issues and increased efficiency.
  • Led cross-functional teams in root cause analysis investigations for major supplier-related issues, implementing corrective measures that resulted in lasting improvements to product quality and reliability.
  • Established strong relationships with key stakeholders within the supplier base, fostering trust and collaboration toward shared goals of excellence in product quality and service delivery.
  • Enhanced supplier performance by conducting thorough audits and implementing corrective action plans.
  • Coordinated regular supplier meetings to review performance metrics and drive continuous improvement efforts across the supply chain.
  • Improved overall product quality through continuous improvement initiatives with suppliers, focusing on root cause analysis and problem-solving techniques.
  • Conducted comprehensive supplier assessments, identifying areas for improvement and providing recommendations for enhanced performance.
  • Developed robust supplier evaluation criteria to ensure selection of high-quality vendors, reducing the risk of substandard materials or services.
  • Reduced non-conformance issues by closely monitoring supplier processes and ensuring adherence to quality standards.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Recorded and organized test data for report generation and analysis.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed tests and inspections to conform to established standards.
  • Developed and implemented procedures to meet product quality standards.
  • Performed routine maintenance and calibration on testing equipment.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Conducted data review and followed standard practices to find solutions.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Conducted investigations into questionable test results.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.

Senior Quality Technician

Mactac
05.1987 - 01.1992
  • Developed custom test fixtures that helped streamline validation processes and reduced testing time.
  • Trained staff members on proper use of equipment, instruments, and methodologies while promoting adherence to safety protocols.
  • Optimized equipment performance through regular maintenance and calibration, ensuring accurate test results.
  • Reviewed supplier performance metrics, driving improvements in material quality and delivery times.
  • Served as a liaison between the Quality department and other functional areas, providing technical support when needed.
  • Supported continuous improvement initiatives by identifying areas for cost reduction and increased productivity.
  • Managed the development of standard operating procedures, ensuring consistent execution of tasks across all shifts.
  • Enhanced product quality by conducting thorough inspections and implementing corrective actions.
  • Conducted root cause analyses to identify areas for improvement within the manufacturing process.
  • Collaborated with engineering teams to develop more efficient testing methods, resulting in faster product releases.
  • Assisted in the creation of comprehensive quality control documentation, improving training procedures for new hires.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Developed and implemented quality control processes to meet product standards.
  • Carried out ad-hoc inspections to verify conformance with agreed standards.
  • Led root cause analysis to identify issues and propose targeted solutions.
  • Recorded and organized test data for report generation and analysis.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Performed tests and inspections to conform to established standards.
  • Performed routine maintenance and calibration on testing equipment.

Education

High School Diploma -

North Pocono High School
Covington Township, PA

Skills

  • Audit processes
  • Quality Improvement
  • Quality processes
  • Data Analysis
  • Customer Focus
  • Continuous Improvement
  • Report creation
  • Data Validation
  • Project Management
  • Risk Assessment
  • Training material development
  • Procedural updates
  • Laboratory Testing
  • Lean Six Sigma
  • Training implementation
  • Correction action planning
  • Defect tracking
  • Materials Inspection
  • Teamwork and Positive Attitude
  • Root Cause Analysis
  • Decision-Making
  • Technical Support
  • Key Performance Indicator Tracking
  • QMS
  • Strong Problem Solver
  • Performance Testing

Timeline

Quality Analyst - Materials

Mactac
08.2014 - Current

Process Specialist

Mactac
01.2009 - 01.2014

TWI Site Trainer

Mactac
01.2007 - 01.2009

Senior Supervisor

Mactac
11.2003 - 01.2009

Supplier Quality Specialist

Mactac
01.1992 - 01.2003

Senior Quality Technician

Mactac
05.1987 - 01.1992

High School Diploma -

North Pocono High School

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Thomas Ruane