Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Russo

Orlando,FL

Summary

Experience Field Management with more than 20 years of experience. Utilizes excellent collaboration and facilitation skills to solve complex problems and increase company revenue. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

27
27
years of professional experience

Work History

Area Field Manager

Rite Rug Flooring
08.2019 - Current
  • lead Field Manager in charge of training new hires for Florida Region from Jacksonville to Ft. Pierce.
  • Defined clear targets and objectives and communicated to other team members.
  • Implemented new technologies and tools to optimize daily activities, leading to increased accuracy in data reporting and analysis.
  • Enhanced team productivity through effective coaching, training, and performance evaluations for all field staff members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Facilitated field operations through supervision and direction of field personnel.

Field Manager

Interior Logic Group
03.2018 - 06.2019
  • Coordinated with builders and subcontractors to ensure installations were properly and timely installed
  • Proactively identified key barriers/issues, made recommendations for resolutions
  • Utilized companies applications such as Onsite, Field-Trac, Monday.com, google sheets
  • To maintain installation schedules, services and that needed to be completed
  • Also Utilized Builders scheduling tools such as SupplyPro, CSME.

Manager of Field operations

Barry Neal Carpet One
07.2016 - 11.2018
  • Coordinate with main office and Subcontractors to ensure installations were installed correctly and within builders schedule
  • Proactively identified key issues/barriers, made recommendations for resolutions prior to installs
  • Technology used was Google Sheets to maintain schedule of installations with office.

Manager of Field Operations

HD Supply Interior Solutions
11.2014 - 06.2016
  • Manage builder relations and acted as liaison between client and contractors
  • Manage vendor relations
  • Identify key barriers/core problems, make recommendation for resolution
  • Pre-inspection of job site, monitoring progress and accuracy of work.

Associate

Home Depot
07.2013 - 08.2014
  • Flooring and Hardware Departments
  • Daily Stock maintenance
  • Suggest related items/services outside of department that customers may need
  • Guide customer on steps needed to complete projects and the products needed
  • Assist customers with special orders and installed sales.

Owner/Operator

Self Employed
01.1997 - 01.2009
  • Purchased and operated all equipment necessary to install Wood and Ceramic Tile for walls and floors
  • Ensure floors were level prior to installation
  • Validate square footage of tile needed at time of delivery
  • New home construction, installed tile in 42 homes per year
  • Complete remodeling of Kitchens and bathrooms.

Education

Basic recruit training law-enforcement -

Criminal Justice Academy of Osceola County
01.2011

Claims Adjuster Designation -

UCF
01.2008

High School Diploma -

Oakton High School
06.1988

Skills

  • Performance reviewing
  • Negotiation and Conflict Resolution
  • Technical understanding
  • Team Development
  • Training and coaching
  • Technical Proficiency
  • Team Leadership
  • Performance Tracking and Evaluation
  • Territory Management
  • Customer Service
  • Documentation And Reporting
  • Goal Setting
  • Partnership Development

Timeline

Area Field Manager

Rite Rug Flooring
08.2019 - Current

Field Manager

Interior Logic Group
03.2018 - 06.2019

Manager of Field operations

Barry Neal Carpet One
07.2016 - 11.2018

Manager of Field Operations

HD Supply Interior Solutions
11.2014 - 06.2016

Associate

Home Depot
07.2013 - 08.2014

Owner/Operator

Self Employed
01.1997 - 01.2009

Basic recruit training law-enforcement -

Criminal Justice Academy of Osceola County

Claims Adjuster Designation -

UCF

High School Diploma -

Oakton High School

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Thomas Russo