Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Sabo

Summary

Supportive leader and strategic thinker with strengths in team development, motivation, and relationship management. Skilled at fostering strong customer connections and building collaborative environments. Adept at applying sound judgment and independent decision-making to drive organizational success. Committed to enhancing employee engagement through training, performance monitoring, and morale-building initiatives.

Overview

33
33
years of professional experience

Work History

Senior Performance Manager

VINCUE
Kansas City, MO
04.2024 - Current
  • Responsible for over 75 dealer accounts using VinCue products working to increase store performance in new and used car departments to achieve high levels of account retention.
  • Establish and maintain relationships with dealership owners and top managers, provide feedback on performance offer suggestions for improvement while supporting dealerships overall strategy.
  • Assist with strategies for acquisition of inventory, trade efficiency, pricing and disposition.
  • Lead team in assisting onboarding of accounts, set goals and KPI's with top level dealership personnel, implement those goals with dealership Managers

Director of Client Success

Integrated Auction Success
Columbus, OH
06.2021 - 10.2023
  • Anticipated challenges and executed mitigation strategies to minimize impact.
  • Managed relationships with executive sponsors and key client team members at required levels in organization.
  • Established performance goals for employees and provided feedback on methods for reaching milestones.
  • Oversaw SaaS client relationships with emphasis on client satisfaction, usage and performance.
  • Regularly met with clients to understand business challenges and make adjustments to operating system as necessary.
  • Demoed, negotiated and closed new business/upsell opportunities with key decision makers.

Performance Manager

Cox Automotive / VAuto Inc.
Chicago, IL
09.2012 - 06.2021
  • Monitored key performance indicators and built processes to support partner performance and growth.
  • Managed quality control process to drive accuracy of performance inputs.
  • Leveraged analytical tools to provide insight and enhance performance.
  • Spearheaded continuous improvement initiatives to increase operational excellence and development.
  • Responsible for over 140 dealer accounts using vAuto products working to increase store performance in new and used car departments to achieve high levels of account retention.
  • Established and maintained relationships with dealership owners and top managers, provide feedback on performance offer suggestions for improvement while supporting dealerships overall strategy.
  • Assisted with strategies for the acquisition of inventory, trade efficiency, pricing, and disposition.
  • Worked with new car departments to improve market share, volume, turn rate, and inventory management through the use of the Conquest software.
  • Met with dealership stakeholders monthly to assess areas of improvement and develop strategies.

Corporate Buyer

Germain Motor Company
Columbus, OH
12.2009 - 08.2012
  • Processed purchasing requisitions and created corresponding purchase orders.
  • Built and analyzed pricing models based on stakeholder requirements.
  • Responsible for purchasing inventory for Germain Motor Company, Columbus, Ohio location.

Pre-Owned Vehicle Sales Manager

Germain Lexus Of Easton
Columbus, OH
07.2006 - 12.2009
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Used industry expertise, customer service skills and analytical tools to resolve customer concerns and promote loyalty.

General Sales Manager

Hatfield Kia
Columbus, OH
07.2002 - 07.2006
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Sourced, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

General Sales Manager

Dick Sabo Ford Lincoln Mercury
Mount Vernon, OH
12.1992 - 07.2002
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained customer loyalty while generating new business through proactive needs analysis and service alignment.
  • Acted as Blue Oval Coordinator for Dealership, ensuring our acceptance into this program.

Education

High School Diploma -

Westerville North High School
Westerville, OH
06.1986

Skills

  • Business administration
  • Budgeting
  • Strategic planning
  • Financial management
  • Sales and marketing
  • Data analysis
  • Problem solving
  • Client relationship management

Timeline

Senior Performance Manager

VINCUE
04.2024 - Current

Director of Client Success

Integrated Auction Success
06.2021 - 10.2023

Performance Manager

Cox Automotive / VAuto Inc.
09.2012 - 06.2021

Corporate Buyer

Germain Motor Company
12.2009 - 08.2012

Pre-Owned Vehicle Sales Manager

Germain Lexus Of Easton
07.2006 - 12.2009

General Sales Manager

Hatfield Kia
07.2002 - 07.2006

General Sales Manager

Dick Sabo Ford Lincoln Mercury
12.1992 - 07.2002

High School Diploma -

Westerville North High School

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