Thomas Santistevan Jr
Thornton,CO
Summary
Skilled in Customer Service and leadership, for a combined 18 years including the US Navy. A dependable and hardworking professional who strives to be the best team member, with the highest standards in the community and organization in which he serves. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes. Diligent Backroom Associate with demonstrated skills in organizing stock, operating equipment and transporting items. Proficient in merchandising and replenishment of floor stock. Offering 15 years of related experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr Storeroom Attendant
Molson Coors Brewing
2018.04 - 2022.08
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Maintained orderly stockroom for ease of retrieval.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Conducted research to address shipping errors and packaging mistakes.
- Achieved consistent availability of critical supplies by closely monitoring stock levels and promptly reordering when necessary.
Customer Center Parts Counter
Transwest Buick GMC
2016.12 - 2018.03
- Effectively communicate with clientele to ensure objective, customer needs and sales opportunities meet company standards
- Effectively communicate with technicians and outside customer to ensure correct part is ordered
- Provide prompt, courteous and accurate service to customers face-to-face or via phone
- Maintain familiarity with all inventory products and merchandising programs and ordering systems
- Utilize and maintain parts technical resources with most current information
- Understand Dealership credit policies
- Communicate and help resolve customer complaints and adjustments
- Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Logistics Specialist
United States Navy
2000.01 - 2015.03
- Providing exceptional customer service in a fast-paced environment
- Identifying, ordering, stocking and issuing repair parts, clothing and general supplies utilizing the Navy Supply System
- Responsible for proper follow up and receipt procedures, warehouse layout and storage, and the proper operation of the Government Purchase Card Program utilizing open market purchasing
- Perform duties associated with hazardous material control and management
- Maintaining inventory databases for material stocked in shore-based warehouses and shipboard storerooms
- Maintaining financial records and accounting systems via Relational Supply (R-Supply)
- Organizing and maintaining property accounting databases, correspondence files and reports
- Maintaining logistics, financial publications and CD-ROM libraries
- Managing and operating Military Postal System (afloat and ashore), preparing and maintaining postal records and reports, processing, dispatching, routing and transportation of mail.
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO05.2025
High School Diploma -
Horizon High School
Brighton, CO05.1999
Skills
- Analytical Thinker
- People Person
- Results Oriented
- Excellent Communicator
- High Standards
- Strong Problem Solver
- Ability to Influence-(leading with and without authority/ change agent)
- Proficient in Microsoft Word, Excel, CDK, and Snap on catalogs
- Supply Chain Management
- Hazmat and international shipping
- Records Management
- Shipping coordination
Certification
CPR/First Aid, 08/2017
Timeline
Sr Storeroom Attendant
Molson Coors Brewing
2018.04 - 2022.08
Customer Center Parts Counter
Transwest Buick GMC
2016.12 - 2018.03
Logistics Specialist
United States Navy
2000.01 - 2015.03
Bachelor of Science - Business Management
Metropolitan State University of Denver
High School Diploma -
Horizon High School
CPR/First Aid, 08/2017
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