Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
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Thomas Sayers

Ringgold

Summary

SEASONED, CREATIVE & PASSIONATE CAREER RESTAURANT MANAGER Highly motivated, well rounded, hard-working restaurant manager with extensive FOH & BOH experience. Ability to build customer loyalty through overseeing the consistent preparation and serving of superior product, by strict and consistent adherence to proven recipes, and advanced customer service. Expertise in Turning Around Underperforming Operations & Increasing Earnings. Results-driven restaurant industry professional managing cross-departmental day-to-day operations within high volume business environments. Excellent qualifications in assessing business needs and making recommendations to drive sales. Unique expertise in guest relations, by maintaining integrity, humility and strength, within the public image. Committed to maintaining exacting standards and procedures. Effective in promoting a productive work environment, leading by example, by always being positive, setting the tone and the pace, each and every shift, each and every day. Ability to manage simultaneous tasks and meet deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

33
33
years of professional experience
1
1
Certification

Work History

  • Experience developing and managing all day-to-day operations of several popular concept restaurants
  • Management responsibilities with staffing, staff recruitment, training, evaluations of staff performance providing constructive feedback for benchmark results, food cost control, food quality, inventory control, vendors relation, and purchasing responsibilities
  • Experiences in implementing employee safety programs involving safe food handling procedures, employee hygiene, and safe working environments
  • Design, coordinate and implement marketing strategies, including Social Networking strategies, to achieve highest star ratings in each of the most common social media food rating platforms, including Facebook, Yelp, and Trip Advisor

Service Manager

RED LOBSTER
12.2018 - Current
  • Staff recruitment, scheduling, training of service staff, staff evaluations, and constructive feedback for better performance

General Manager

Jeffersons Ringgold
07.2022 - 10.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Crafted and executed plans to boost revenue and profit.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Service Manager

BAD DADDY'S
03.2018 - 12.2018
  • Staff recruitment, scheduling, training plans, staff evaluations
  • Planned monthly budget & expenses with the General Manager, with the intention to grow guest traffic, drawing out action plans to achieve them

General Manager

LOGAN'S ROADHOUSE
12.2015 - 03.2018
  • Hired on as Kitchen Manager of the regional training unit, promoted to General Manager after one year
  • Ran all aspects of this high-profiled steakhouse concept, including inventory, food and labor costs, consistently running outstanding shifts, P&L, training, scheduling, upselling etc
  • Reduced costs without hurting quality of food or service, by developing and mentoring a team, while providing great guest service

Associate Manager

CRACKER BARREL
08.2013 - 12.2015
  • Hired on as Associate Manager
  • Performed at a high level in all aspects of Cracker Barrel’s divisions of responsibility
  • Supply Manager- ensured all paper goods, chemicals, office supplies were at adequate levels, while maintaining costs within declining budget, as sales dictated
  • Scheduling Manager- ensured optimal levels of all staff, both FOH & BOH personnel, while maintaining an aggressive labor budget
  • Food Manager- Ordered all food, fresh and frozen, delegated and maintained upkeep and rotation of all food storage areas, while keeping food cost/waste within budget and bonus eligibility
  • Human Resource Manager-Interviewed all potential new hires
  • Over saw orientation of all new employees, and followed up per shift and weekly with all training progress and opportunities, to ensure retention
  • S.A.M
  • - completed all required coursework to achieve title of Senior Associate Manager, making eligible to apply to all open General Manager positions within the company

Culinary Manager

OLIVE GARDEN
07.2012 - 07.2013

Assistant General Manager

ABUELO’S MEXICAN FOOD EMBASSY
03.2009 - 04.2010
  • Full restaurant management and operations responsibilities over220 seat restaurant
  • Supervised up to60 employees

General Manager

RED LOBSTER
01.1992 - 01.2009
  • Hired on as a staff member and was quickly promoted to management
  • Career progression of successfully serving in positions of greater responsibility and ultimately General Manager

Education

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University of Tennessee
Chattanooga, TN

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

ServSafe Certified

Awards

Two time Diamond Club Award Recipient, Darden Restaurants.

Accomplishments

https://drive.google.com/file/d/13Jcjck24_VaALDidFUsACyhQXAxL0mA2/view?usp=drivesdk


https://drive.google.com/file/d/1OfPrDQ5IqLyPrpOedB1nTQeiPCGKaS0r/view?usp=drivesdk

Timeline

General Manager

Jeffersons Ringgold
07.2022 - 10.2024

Service Manager

RED LOBSTER
12.2018 - Current

Service Manager

BAD DADDY'S
03.2018 - 12.2018

General Manager

LOGAN'S ROADHOUSE
12.2015 - 03.2018

Associate Manager

CRACKER BARREL
08.2013 - 12.2015

Culinary Manager

OLIVE GARDEN
07.2012 - 07.2013

Assistant General Manager

ABUELO’S MEXICAN FOOD EMBASSY
03.2009 - 04.2010

General Manager

RED LOBSTER
01.1992 - 01.2009

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University of Tennessee
Thomas Sayers