Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Scherer

Pensacola,FL

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Cutting Technician

International Drilling And Sawing
02.2020 - 03.2024
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows.
  • Increased customer satisfaction with prompt and knowledgeable support for various issues.

Hotel Front Desk Agent

Suburban Extended Stay
12.2017 - 02.2019
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined reservation processes for improved booking experience and increased room occupancy rates.
  • Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
  • Increased hotel revenue by effectively upselling room upgrades, amenities, and additional services.

Education

GED -

Pensacola Community College
Pensacola, FL
05.2018

Skills

  • Equipment Maintenance
  • OSHA Compliance
  • Workload Management
  • Teamwork and Collaboration
  • Self Motivation
  • Analytical Thinking
  • Environmental Compliance
  • Commercial construction experience

Timeline

Cutting Technician

International Drilling And Sawing
02.2020 - 03.2024

Hotel Front Desk Agent

Suburban Extended Stay
12.2017 - 02.2019

GED -

Pensacola Community College

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Thomas Scherer