Thomas Schlotterbeck
Lansing,MI
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
4
4
years of professional experience
Work History
Store Director
Pure Options
06.2023 - Current
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Performed statistical analyses to gather data for operational and forecast team needs.
Duel Store Manager
Chalice Farms
03.2020 - 06.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
A.C. Reynolds High
Fairview, NC06.2012
Skills
- Retail Management
- Staff Training
- Goals and Performance
- Inventory Management
- Store Coverage
- Order Management
- Store Layouts
- Customer Service
- Team Leadership
- Shift Checklists
- Employee Motivation
- Sales Leadership
Timeline
Store Director
Pure Options
06.2023 - Current
Duel Store Manager
Chalice Farms
03.2020 - 06.2023
High School Diploma -
A.C. Reynolds High
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