Thomas Schuberg
Eagan,MN
Summary
Labor Relations Manager with background in managing labor disputes and negotiating favorable outcomes. Known for fostering collaborative team environments and achieving impactful results through strategic negotiations. Highly adaptable and reliable in dynamic settings, with strong communication, organization, and conflict resolution skills. Extensive knowledge of UPS operations with package and transportation functions.
Overview
19
19
years of professional experience
Work History
Labor Relations Manager
UPS
07.2019 - Current
- Established strong relationships with union representatives, promoting collaboration towards mutually beneficial outcomes.
- Managed grievance processes professionally, minimizing disruptions to daily operations while resolving issues efficiently.
- Advised department managers regarding disciplinary actions or terminations when necessary, providing support throughout the entire process to minimize legal risks.
- Resolved conflicts between employees and management through skillful mediation and negotiation techniques.
- Developed training materials to educate supervisors on best practices in labor relations management.
- Provided expert guidance to senior leaders on labor relations matters, influencing key decisions that impacted overall business strategy.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Participated in labor-management meetings to discuss labor issues.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
Operations Manager
UPS
08.2005 - 07.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them with both management and hourly employees.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
No Degree - General Management
University of Minnesota
Minneapolis, MNSkills
- Grievance handling
- Influencing skills
- Collective bargaining
- Disciplinary action management
- Case analysis
- Process reviewing
- Teamwork
- Multitasking skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical Thinking
- Effective communication
- Self motivation
- Conflict Resolution
- Professionalism
Timeline
Labor Relations Manager
UPS
07.2019 - Current
Operations Manager
UPS
08.2005 - 07.2019
No Degree - General Management
University of Minnesota
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