THOMAS SEKULA

A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.

• Oversaw a staff of thirty or more people who processed, maintained, and arranged hundreds of goods or consumables.
• Led staff members who performed customer service, inventory management, cash receipt reconciliation, and sales.
• Instructed and trained individual workers in the use of walker stackers, forklifts, and computer systems.
• Developed strategies and processes to boost sales, open up new markets and profit margins, and advance business in consultation with company representatives.
• Reliable and adept at maintaining financial accuracy while opening and closing business locations.
• Train FLOs and Rail Crew on moving rail cars and coordinating with operators on packaging schedule.
• Contacted customers by phone, email, and in person to provide information about products, supplies, or services, to take or enter orders, to cancel accounts, or to obtain complaint details.
• Checked to ensure that appropriate changes were made to resolve customers' problems.
• Planned and coordinated advertising campaigns and sales promotions, as well as creating merchandise displays and advertising copy.
• Planned and directed staffing, training, and performance evaluations
• Implemented and established department goals, objectives, policies, and procedures.
• Enforced safety, health, and security rules.
• Hired, trained, and evaluated personnel in sales or marketing roles, promoting or firing workers when appropriate.
• Planned budgets and authorized payments
• Monitored sales activities to ensure that customers received satisfactory service and quality goods.