Thomas Selassie
Morgantown,WV
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Facility Manager
Mylan Park Aquatic Center
2023.12 - 2024.05
- Led a cross-functional team of 20+ staff, including lifeguards, maintenance personnel, and administrative staff, to achieve departmental objectives and enhance team performance
- Improved operational efficiency by 15% through the implementation of streamlined processes and effective inter-departmental collaboration
- Directed daily operations for a facility serving an average of 500 visitors per day, overseeing essential functions such as maintenance, lifeguard services, and water quality control
- Increased customer satisfaction ratings by 20% by implementing new quality control measures and enhancing service delivery
Intern - Marketing Representative/Operations
West Virginia University Athletics
2023.07 - 2024.05
- Executed marketing campaigns for sports events, including forecasts and promotions, resulting in a 10% increase in attendance at key games and a 15% boost in merchandise sales
- Launched 3 new product lines, contributing to a 12% rise in fan engagement through targeted advertisements and strategic promotional efforts
- Collected and analyzed performance data from sports operations, utilizing insights to recommend actionable improvements that led to a 20% increase in operational efficiency
- Facilitated communication and coordination among a diverse team of 30+ stakeholders, including coaches, athletes, medical staff, and security personnel, ensuring smooth operations and effective collaboration
- Contributed to a project that implemented a new scheduling system, enhancing game day logistics and reducing scheduling conflicts by 25%
Intern - Community Affairs, Game Day Diversity, Equity and Inclusion
Pittsburgh Penguins
2023.07 - 2023.12
- Researched and analyzed best practices in Corporate Philanthropy and Corporate Social Responsibility (CSR), benchmarking against industry standards, which contributed to the development of 2 new community engagement initiatives
- Conducted background research on a range of topics related to diversity, equity, and inclusion (DEI), producing 10+ detailed summaries that informed internal strategies and external communications
- Assisted in designing and developing internal communications and presentations for leadership, including 5 major DEI presentations and 3 community engagement strategy documents, enhancing the effectiveness of messaging and stakeholder outreach
- Collaborated with senior leaders to craft and refine community engagement strategies, resulting in a 15% increase in participation in community programs and initiatives
- Supported the execution of game day DEI activities, contributing to the successful implementation of 4 key events that promoted inclusivity and diversity among fans and staff
Recreation Assistant
Montgomery County Recreation
2021.05 - 2023.08
- Managed budgets and financial resources, overseeing an annual budget and Implemented effective allocation strategies, analyzed monthly financial reports, and identified cost-saving opportunities that led to a 10% reduction in operational costs
- Conducted performance evaluations for a team of 15+ members, delivering actionable feedback and recognition that resulted in a 15% improvement in employee performance metrics
- Identified training needs and facilitated professional development opportunities, contributing to a 20% increase in staff retention
- Collaborated with senior management to develop and execute strategic plans aligned with organizational goals
- Spearheaded initiatives that identified and capitalized on growth opportunities, achieving a 12% increase in operational efficiency and 15% improvement in process optimization
Marketing Management
Capital Remodeling
2017.08 - 2020.08
- Conducted comprehensive budgetary planning and financial analysis, leading to the development of strategic budget plans that improved cost efficiency by 8% annually
- Developed and delivered quarterly financial and budgetary reports to departmental leaders and staff, providing insights that informed decision-making and strategic adjustments
Education
Master of Science - Business Analytics
UNIVERSITY OF MARYLAND,
College Park, MDBachelor of Science - Bachelor of Science in Sports Management
West Virginia University
Morgantown, WVSkills
Adobe Analytics,
Leadership and supervision
Cost-reduction methods
Planning and scheduling
Microsoft Excel, SQL,
Python and R,
Tableau and PowerBI
Emergency Preparedness
Database Maintenance
Attention to Detail
Team Leadership
Project Management
Timeline
Facility Manager
Mylan Park Aquatic Center
2023.12 - 2024.05
Intern - Marketing Representative/Operations
West Virginia University Athletics
2023.07 - 2024.05
Intern - Community Affairs, Game Day Diversity, Equity and Inclusion
Pittsburgh Penguins
2023.07 - 2023.12
Recreation Assistant
Montgomery County Recreation
2021.05 - 2023.08
Marketing Management
Capital Remodeling
2017.08 - 2020.08
Master of Science - Business Analytics
UNIVERSITY OF MARYLAND,
Bachelor of Science - Bachelor of Science in Sports Management
West Virginia University
Similar Profiles
Kylee PropeckKylee Propeck
Shift Manager at Crystal Lake Park Family Aquatic CenterShift Manager at Crystal Lake Park Family Aquatic Center
Isabella KremerIsabella Kremer
Pool Attendant at Memorial Park Family Aquatic CenterPool Attendant at Memorial Park Family Aquatic Center
Kyla MartinezKyla Martinez
Lifeguard at Murray Park Aquatic CenterLifeguard at Murray Park Aquatic Center