Thomas Serrano
Fayetteville,Arkansas
Summary
Motivated International Business student at the Sam M. Walton College of Business with hands-on experience in customer service and sales. Skilled in maintaining inventory and engaging customers through product education, contributing to sales growth and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Futrell Marine
Hot Springs, Arkansas
05.2024 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged in product demonstrations to educate customers about features and benefits of items.
- Reference: Ricky Kesterson (870-845-8721)
Pro-Shop Associate
Futrell Marine
Hot Springs, Arkansas
05.2023 - 08.2023
- Educated customers on product features and benefits.
- Maintained inventory levels and organized product displays.
- Assisted customers with product selection and purchase decisions.
Office Assistant & Website Manager
Futrell Marine
Nashville, Arkansas
01.2022 - 06.2022
- Managed office communications and correspondence for Futrell Marine operations.
- Assisted in scheduling appointments and meetings for team members.
- Supported inventory management through data entry and tracking supplies.
Legal Intern
01.2020 - 12.2021
- Reviewed and organized case files for efficient access and analysis.
- Collaborated with clients to gather information and clarify legal needs.
- Reference: Jessica Steel-Gunter (870-451-4602)
Education
Bachelor of Science - International Business Economics, Spanish
University of Arkansas, Sam M. Walton College of Business
Arkansas05.2026
Skills
- Customer service
- Inventory management
- Sales expertise
- Market trends
- Data entry
Additional Awards And Achievements
- Arkansas Boys State Delegate, 2020
- Silas Hunt Memorial Scholarship, $2,500/semester, 2022-2026
- First year room and board scholarship, 2022
- Several local/state scholarships, $10,000
- 3rd in high school class with a 4.0 GPA
Leadership Volunteer Experience
- Walton Honors, Sam M. Walton College of Business, Honors College Ambassador, (01/22-Present)
- B Positive Fundraiser for Beta Theta Pi, (01/22-Present)
- USAC Spain: Alicante - Spanish Language Program, (06/25-06/25)
Timeline
Sales Assistant
Futrell Marine
05.2024 - 08.2024
Pro-Shop Associate
Futrell Marine
05.2023 - 08.2023
Office Assistant & Website Manager
Futrell Marine
01.2022 - 06.2022
Legal Intern
01.2020 - 12.2021
Bachelor of Science - International Business Economics, Spanish
University of Arkansas, Sam M. Walton College of Business